The television has problems in the power supply board. The high transient voltages in the spike may have damaged all the board in the unit. This is because of the speed in which it occurs. The Power supply has other safety blow out components in it to stop this damage. If you are lucky the components saved the rest of you television and just blew out the power supply. You will need to have the television tested and see if this is the case. The customer service telephone number is 1-800-631-3811. Give them the model number of you television and ask them for a location of the nearest service center. Call them and ask them how much they charge for estimating repairs for you type of television. They should be able to help you. I hope this information helps you with your problem.
You can try leaving the television unpluged for a couple of days and see if letting the circuits completely discharge will let the television reset itself to normal operation. You can also call Toshiba customer support and ask them if this problem is common and if there is a simple solution. The customer service telephone number is 1-800-631-3811. Give them the model number of your television and they will help you. I hope this information help you with your problem.
You can help other;s and maybe they will help you. This can be done by
uploading a copy of you user manual and any service information for the
products you own. This will help the service people here. Usually such
information has to be sourced out of the search engines on the
internet.Being able to find the information on the FixYa data base for
owners manuals and service information, would really save time on
giving solutions to the people who need help. This information does not
last forever on the information highway. Once a company either goes out
of business or merges with another company, The information for the
previous products will last only a short time and then disappear
forever. This is where you can save the day by sharing your information
on these products. This may also help you as you might misplace or lose
your information and be able find it again here in the resource data
base. In these cases you are the invaluable resource and maybe the only
resource available to FixYa . I hope this tip will encourage to you
help youself and other by sharing your Information. Thank you in
advance for helping and sharing.
I looked up the specs on your TV and Toshiba says that all of the A/V jacks on it are inputs. It doesn't list any outputs for external speakers other than the Coax digital output jack for surround sound systems. This would explain why you don't get any sound. The website where I got this information is as follows...
I've only had mine for 3 years- DVD didn't recognize 2 out of 3 discs or would cut out- started about a year ago. Today the whole picture went out. Just don't make them like they used to
This is a common problem for all combo units. The high voltage of the TV section attracts large amounts of particulate dust from the air and often it collects inside the DVD unit. The best way to deal with this is to clean the lens of the DVD unit u sing a cotton swab and alcohol. The store bought "cleaners" MAY work, but that is rare. These cleaners are nothing but small brushes embedded into a disc. They attempt to brush off hte dust. This rarely works. Open up the unit (if you feel comfortabel in doing so) to access the DVD section. Remove the top cover and carefully clean the lens. That should resolve the problem.
Dan
yes
all in one tv's are not the best when something goes out its like london bridges it crashes everything and they tend to heat up quicker cause of extra heat in tv
buy everything seperate
This is caused by a bad ground connection. Check all of the connectors to be sure they are not loose. Also check the cables themselves. It is possible that the ground connection inside the set is bad too. If the cables and connections appear to be OK, try moving the set to another location where the picture is good. If hte pitcture is still bad, the TV tuner may have a problem internally.
Keep us posted.
Dan
I was having the same issue and I've been to several video stores to rent DVDs and 2 out of 3 rentals have the same affect where it is just 'reading' but even worse, it would play fine and then freeze up during the movie- very frustrating. Now, after 3 years of owning it, it died today. They just don't make them the way they used to :(
This is a known issue with this TV. The following might resolve it:
Check Mute and Volume:
Ensure that the TV is not muted and that the volume is set appropriately. Sometimes accidental button presses can lead to muted sound or low volume.
Inspect External Speakers:
If you're using external speakers, verify their connections. Loose cables or faulty speakers can cause sound issues.
Test Different Inputs:
Connect a non-HDMI device (such as a DVD player) to the TV. Observe if the sound distortion occurs. If it doesn't, the problem might be related to the HDMI signal from your Virgin box.
HDMI Troubleshooting:
If the issue persists with the DVD player over HDMI, consider the following:
HDMI Cable: Check the HDMI cable for damage or loose connections.
Virgin Signal: Contact Virgin to inspect the signal/lines and replace the box if necessary.
Mainboard Replacement (if needed):
If the sound distortion persists, it could be due to a faulty sound processor chip on the TV's mainboard. In this case, consider replacing the mainboard.
TOSHIBA 42RV500E, 42RV500T, 42RV500Y, 46RV500E, 46RV500T User Guide (manualmachine.com)
There may be loose contact or track open in main board.So try to check the main board thoroughly where you may find the loose of connection or track open.
Locate the Battery Cover: Look for the battery cover on the back of the remote control. It is usually a small compartment that can be easily opened.
Remove the Battery Cover: Depending on the design, there may be a latch, screw, or sliding mechanism to secure the battery cover. Use your fingers or a small screwdriver to open the compartment.
Remove Old Batteries: Take out the old batteries from the battery compartment. Pay attention to the orientation of the batteries, so you know how to insert the new ones correctly.
Check Battery Polarity: Take note of the positive (+) and negative (-) signs inside the battery compartment. Make sure to insert the new batteries with the correct polarity to match these markings.
Insert New Batteries: Place the new batteries into the battery compartment, ensuring they are properly aligned with the correct polarity. Press them down gently to make sure they are secure.
Replace Battery Cover: After inserting the new batteries, close the battery compartment cover securely. If it has a latch or screw, make sure it is fastened properly.
Test the Remote: Point the remote at the device it controls (such as a Toshiba TV) and test whether it responds to your commands. If the remote is working correctly, you have successfully replaced the batteries.
Dispose of Old Batteries: If the old batteries are no longer usable, make sure to dispose of them properly. Many communities have designated recycling locations for batteries.
Serial numbers don't work Judy
https://www.google.com/search?q=A10A13799C3300
They are purely a numerical identifier of when it was made, year, day, number on the shift, whether it Joe or Billy who did final inspection.
With a MODEL number I can find them easily with just 'make model manual'.
Toshiba
http://www.toshiba.com > support > content
PDF
Thank you for purchasing this Toshiba LCD TV. This manual will help you use the many exciting features of your new LCD TV. Before operating your LCD TV, please.
62 pages
Toshiba
http://www.toshiba.com > support > content
PDF
Thank you for purchasing this Toshiba LCD TV. This manual will help you use the many exciting features of your new LCD TV. Before operating your LCD TV, please ...
62 pages
..
No you can't the Insignia remote is for that model television only. Companies don't make their remotes so they operate other makes of televisions. Buy a Copy Remote for the Toshiba
https://www.google.com/search?q=insignia+remote+NS-RC03A-13
..
