MGE Galaxy 3000 UPS System - Answered Questions & Fixed issues

I have a temperature fault in my galaxy 3000. Try to clean the radiator behind the cabinet with the air compresor and clean all the fan inside so air circulation is good. Don't know about batt temperature fault. Hope this help.

you can send me the executable file at [email protected] AND IWILL SEE IF THERE anything to do

check scr,check diodes,check driver cards

The AC rectifier section circuit inside it has short circuited component/s. Contact any service technician. This is not a user repairable work. http://electronicshelponline.blogspot.com/

No you don't have to reconfigure the UPS after battery replacement. However you may have to reset the battery Timer. There are 4 possible ways.1. Press and hold the fault reset button for 3-5 seconds2. Press and hold the fault reset and security key simultaneously for 3-5 seconds3. Press an dhold the fault and alarm silence buttons simultaneously for 3-5 seconds4. Cycle the logic Power. This means to remove power from the main processor.5. Call MGE. They have the software to reset the battery replacement alarm

MAY BE YOU HAVE MISS CONNECTED THE TEMPERATURE SENSOR.

if INVERTER IS ON, WHEN MAINS GO OFF IF UPS FAILS AT THE SAME MOMENT YOU NEED TO REPLACE ALL BATTERY SET

8.3 Battery Configurations

There are different configurations for different battery types and backup time. Here, the batteries from VISION and

YUASA are selected. The backup times ranges from 1hours to 4hours for 20KVA UPS and from 1hours to 2hours

for 30KVA UPS, because of limitation of CLA power rating.

UPS Backup

time Number of blocks Type of blocks Capacity(10H)

1h 1×24 6FM55SGX 52Ah

10kVA 2h 2×24 6FM45X 2×42Ah

4h 2×25 6FM75X 2×74.5Ah

1h 24 6FM75X 74.5Ah

15kVA 2h 3×24 6FM45X 3×42Ah

4h 3×25 6FM75X 3×74.5Ah

1h 1×25 6FM90X 90Ah

20kVA 2h 3×25 6FM55X 3×52Ah

4h 2×26 6FM150X 2×144h

1h 2×25 6FM75X 2×74.5Ah

30kVA

2h 3×24 6FM100X 3×96Ah

Sheet. 4 the battery configuration with VISION battery

UPS Backup time Number of

blocks Type of blocks Capacity

(10H)

1h 2X24 NPL24-12 2X24AH

10kVA 2h 2×26 NPL38-12 2×35.3AH

4h 2×26 NPL65-12 2×60.5Ah

1h 1×27 NPL65-12 60.5Ah

15kVA 2h 2×24 NPL65-12 2×60.5Ah

4h 3×26 NPL65-12 3×60.5Ah

1h 1×27 NPL100-12 92Ah

20kVA 2h 2×24 NPL100-12 2×92Ah

4h 4×26 NPL65-12 4×60.5h

1h 3X24 NPL65-12 3×60.5Ah 30kVA

you need the soft tuner software for G3000

code 2-4-6 does not exist. Code 4-2-6: Personalization code is not the some on the 3 boards.

Problem locating: That's an internal failure, control GDEx, MIZx, CHAx.

Problem locating: That's an internal failure, control GDEx, MIZx, CHAx.

you need an MGE expert engineer to check on the internal components, maybe the display by itself it dead can be replaced while UPS is on no problem. if you want to switch off the UPS you go for force shutdown but I cannot guarantee will restart if you do not fix the fault.

replace it with the same part number.

You do not need a battery, you need many. You need knowledge to replace these batteries in a safe manner. Then you do not know where to buy batteries should ask a company for help ...

What????? No coolant liquid is ever used in any type of UPS. EVER

Whay type of phone do you have

There is no Galaxy 3000

Is the UPS in Bypass? Is the Inverter running? What alarms other than that code are on? Have you shut the unit down. Its best to call MGE, that unit requires to have software to work on it. Even though you find the problem, and replace the board, the Board needs to be program to that unit. YUP! This way MGE always makes money on the UPS's no matter where and no matter how old the UPS is. They lock you out. Which is unfair for the customer. The customer has no choice but to call the dealer to fix it. Trust me.. Then again when a customer buys a product, isn't it his for life? Why can't he fix his ups or hire whoever he wants besides the Manufacture? Wrong, NOT WITH MGE Products. I guess it's Job Security for MGE. That one positive thing.

you must go to the MENU, and see if your configuration is o.k 2) if the internet is o.k 3) see if yout bluetooth is connected 4) if everything fail go to the support from your phone,via online chat and get the support God bless you

Configurations vary, do you have a model number you can provide?If you need any UPS help contact Daniel @ Power & Systems Innovations 800.260.2259 or go to our website www.psihq.com

Hi Emmanel,How old is this unit? If the batteries are around 5 years old then you might need to replace them and that's why the UPS will not charge your batteries.If the batteries are new then you have an invertor issue. You will need a to have a technician come out and evaluate your needs.Reply or call me if you need more help with this -- 407.380.9200