Hi,
Please let us know more details like the web browser (Internet Explorer, Firefox, others ) you are using to open Mahjong trails.
Also, try to load Mahjong trails using another browser like Google Chrome which can be downloaded and installed from here.
If you still have problem loading the game, please report the issue to the developer by clicking the "Report/Contact this app" link at the bottom of this page and select 'Contact the developer of Mahjong Trails for information or help' from the dialog box.
Thanks for using FixYa.
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