Not sure which tool you have been using, but you may look for the free app which is available on this page: Online YouTube Video Downloader It works nicely on all browsers and provides free service for you to download videos via URL.
Have you tried another youtube video downloader?
here is the link for one that is very popular.
http://download.cnet.com/Free-YouTube-Downloader/3000-2071_4-75219434.html?tag=mncol;7
hope this helps..!1
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