Apparently you are not the only one. this has been an issue with Vista. redownload SP1 for Vista My computer is not detecting the MP3 Player with Windows VistaThere is a USB mass storage devices recognition issue with Windows Vista acknowledged by Microsoft. A solution is available in the
Service Pack 1 which may be downloaded from Microsoft's website
I hope this helps
Thanks
Please rate FIXYA
By the way, here is the link to the users manual too
http://www.southerntelecom.com/polariods...
I already had the SP1 installed, however i reinstalled it as well as SP2 and no change. I get the safety icon in my lower right window as well as the removable disk icon at the MY COMPUTER window flash for about 3 seconds then disappear. any other suggestions? I have also called there 877 support line only to get an answering machine as well as emailed their support center with no reply (day 3).
The other thing I can suggest is to delete the device from your PC, restart and then plug it in and see if if will reinstall itself. I'm sorry that I cant help more. Southern Telecom is apparently a messed up company. Its too bad that Polaroid wont back these up.
yea its not connecting long enough to install the program for the first time. Thanks for trying to help however.
give this last two things a try:
http://support.microsoft.com/kb/939772
and/or
You may need a powered hub. (all the USB ports on your computer are not powered either, often only 2)
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