Question about Polaroid Audio Players & Recorders

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My PMP352-4 will not connect to my computer via the USB inlet. It shows up as a removable disk for about 3 seconds then drops out. the safety removal program flashes and then goes away as well. How do i fix this issue. Both the USB and the MP3 player works. they just wont connect. I am currently using Windows Vista.

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Apparently you are not the only one. this has been an issue with Vista. redownload SP1 for Vista

My computer is not detecting the MP3 Player with Windows VistaThere is a USB mass storage devices recognition issue with Windows Vista acknowledged by Microsoft. A solution is available in the

Service Pack 1 which may be downloaded from Microsoft's website

I hope this helps


Please rate FIXYA

Posted on Apr 06, 2011

  • 3 more comments 
  • charles urban Apr 06, 2011

    By the way, here is the link to the users manual too

  • glacier00010 Apr 07, 2011

    I already had the SP1 installed, however i reinstalled it as well as SP2 and no change. I get the safety icon in my lower right window as well as the removable disk icon at the MY COMPUTER window flash for about 3 seconds then disappear. any other suggestions? I have also called there 877 support line only to get an answering machine as well as emailed their support center with no reply (day 3).

  • charles urban Apr 07, 2011

    The other thing I can suggest is to delete the device from your PC, restart and then plug it in and see if if will reinstall itself. I'm sorry that I cant help more. Southern Telecom is apparently a messed up company. Its too bad that Polaroid wont back these up.

  • glacier00010 Apr 07, 2011

    yea its not connecting long enough to install the program for the first time. Thanks for trying to help however.

  • charles urban Apr 07, 2011

    give this last two things a try:


    You may need a powered hub. (all the USB ports on your computer are not powered either, often only 2)



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My panasonic model DMC-TZ3, when plugged into computer, the program will not open to download? And I lost the Install Disk.

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Jul 27, 2012 | Cameras


How to repair memory card

  1. Download and install a data recovery program. The first thing you want to do when you encounter a memory card error is to attempt to recover important files. There are a number of programs available to accomplish this. Photo Rec is a powerful, free option for most operating systems, but lacks a graphical user interface, which can be intimidating for less advanced users. Find the data recovery program you are most comfortable with in terms of price and features.
  2. 2
    Insert the memory card into your computer's memory card reader. Use a USB card reader or connect your device to your computer via USB if your computer does not have a card reader.
    • Some devices require that you enable disk use via USB through its settings before your computer will recognize it.
  3. 3
    Run your data recovery program. Follow the procedure to recover files for your data recovery program and recover what you can from your damaged memory card.
Insert the memory card into your computer's memory card reader. Use a USB card reader or connect your device to your computer via USB if your computer does not have a card reader.
  • Some devices require that you enable disk use via USB through its settings before your computer will recognize it.
  • 2
    Go to Computer. Open the Start menu and click Computer. Type Computer into the search box if you cannot find it.
    • In Windows 8, Computer is called This PC, and can be found by searching forComputer from the Start screen.
  • 3
    Find your memory card. Your memory card will be listed under Devices with Removable Storage (Devices and drives in Windows 8). It should be named something like "Removable Disk (M:)". Make note of the drive letter, as it will be needed later.
    • If you cannot tell which disk is your memory card, remove your card with this window open and note the drive that disappears. Remember to reinsert you card before continuing.

  • 4
    Open Command Prompt. From your desktop, press ? Win+R to open the Run dialog. Enter cmd and click OK.

  • 5
    Run Check Disk fix and recover. On Command Prompt, type chkdsk m: /r, where m: is the drive letter of your memory card, then press ? Enter to begin.
    • Depending on the errors found during this process, Check Disk may ask for your input in regards to what action it can take. When this occurs, answer "Yes" and press enter to continue.


    Part 3 of 3: Repairing a Memory Card on Mac

    1. 1
      Insert the memory card into your computer's memory card reader. Use a USB card reader or connect your device to your computer via USB if your computer does not have a card reader.
      • Some devices require that you enable disk use via USB through its settings before your computer will recognize it.
    2. 2
      Run Disk Utility on your Mac. Disk Utility is a Mac operating system utility that can perform disk-related tasks. Select Go from your Finder menu and select Utilities or press ? Shift+? Command+U from the Finder to open your Utilities folder. Open Disk Utility from your Utilities folder.
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      Select your memory card. Find your memory card on the list of connected drives. If you do not know which drive is your memory card, remove it and reinsert it to determine which drive it is.
    4. 4
      Repair your memory card. In the First Aid tab, check the "Show details" box, then click Repair Disk. If Disk Utility reports any errors, repeat the repair process until it finishes and reports "The volume appears to be OK".

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    After Windoze notifies that the device is ready for use, in "My Computer" you should see 2 drive letters. The first is for the internal memory of the device; the second for the MicroSD card. To add MP3s to the internal memory you can use several methods: (1) Right click on the file to be transferred and select "SEND TO a" where "a" is the drive letter from above. (2) Open "My Computer" 2 times; focus one on the source folder, the second on the destination folder then do the drag and drop routine, or (3) use Windoze Explorer to do drag and drop. There is nothing automatic about the transfer process. Note that if you use the right click method, a message may appear that the target folder cannot accept the file. Funny thing it already has before sending the message!

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    How can i download music from pc to mobile phones?

    You will need 3 things.
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    How to transfer a picture taken & stored with a v9 motorola phone to a computer ?

    Using your phone's USB Connection as 'Memory Card' or Using Motorola Phone Tools.

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    2. Connect the USB cable to your phone and to your computer. Your computer will recognize your phone as a "Removable Disk" icon

    3.On a PC, this icon can be found in the "My Computer" window under "Devices with Removable Storage".

    4. Open the "Removable Disk" icon to access the memory card.

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    1 Answer

    I need to download music and there is no file for


    Using XP, the player should be detected through the USB port of the computer as a removable disk [also called MSC device].
    Before disconnecting the player, always go through the icon "Safely remove hardware" in the right corner below of the computer screen, to keep the player free from data loss or data faillure.

    First prepare the player before connection / check normal working of the player:
    0. Player NOT connected to the computer
    1. Switch the player ON using the >| button
    2. Check the HOLD icon in the display: padlock should be OFF
    3. When the padlock shows up, unlock the player: slide the HOLD switch to the left: padlock should not show in the display now.
    4. Switch the player OFF, holding the >| for about 3 seconds.

    When the player should not behave normal, perform a RESET.
    0. Disconnect the player if connected to a computer.
    1. Remove the battery from the player and leave it out for 10 seconds.
    2. Replace the battery.
    3. Power ON the player with the >| button and see if the player works normally.
    4. Switch OFF the player, holding the >| button for 3 seconds.

    How to check the detection of the MSC device on your computer:
    0. Player Normal Functioning, NOT connected, NOT locked and switched OFF.
    1. Explore 'My Computer': click start in the left corner below of the computer screen and select 'My Computer'.
    2. Connect the MP300 to a USB port; detection may take some time.
    3. Look on the computer screen if a new removable disk shows up in the explorer overview, coming up with a new drive letter.
    4. Now you should be able to put music onto the player, showing up as a removable disk with the new drive letter: use 'copy and paste' or 'drag and drop' method for music transfers.
    Before disconnecting the player, always go through the icon "Safely remove hardware" in the right corner below of the computer screen, to keep the player free from data loss or data faillure.

    When no new drive letter shows up, try another USB port.
    Connect directly to the computer, not through a hub.
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    There's also a software program called Coby Media Manager that can be used for detection or transfers. Coby Media Manager is based on MTP connection mode.
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