Hello... sorry to hear you are having problems. You will have to remove the radio from the dash and retrieve the serial number from the top of the radio. You can then contact a GM dealership service department and they can give you the code. Do not press a bunch of buttons on the radio trying to get it to work because you only have a couple of tries before the radio locks down. Some dealerships charge for this service of giving you the code and some do it as a courtesy. Good luck with your venture and I hope this helps!
20 year car audio/video installer
Bay manager
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