I just purchased a new HTC Inspire 4G cell phone from AT&T. I downloaded the current version of HTC Sync(3.0.5511) onto my PC so I can transfer music videos & photos from my PC to my cellphone. Once I downloaded the HTC Sync onto my PC I connected my Inspire cellphone to my PC via the supplied USB cable that came with my phone. Whenever I connect my Inspire to my PC HTC Sync fails to recognize my Inspire 4G, which says 'No Device Connected' . Why does this always happen? What am I doing wrong?

Thanks for visiting FixYa!

Just a note:

HTC Sync cannot be used for file transfers of music and videos.

To do that, you need to remove your phone's memory card - insert it in a PC - download the Music/Videos to the PC - then transfer them to the memory card.

There might be something missing with the drivers on your computer. You should try first reinstalling the HTC Sync software. If that does not work then try searching for a "driver" for your phone online. I have seen in forums that people have had a hard time finding the necessary driver, but maybe soon HTC will have an updated one available.
Hopefully just reinstalling the program will work though.
I wish you the best of luck and thanks for using FixYa!

If you running Windows ( Vista onwards ) on PC , you may need some drivers from Micro$oft ... which for a change , are free .
Auto updates '' should '' update the drivers , once you connect the device , quite often it does not ... go to Microsoft Support Downloads and type in the device you need drivers for .
Good luck !!!