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Posted on Mar 12, 2011
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Our Norton Anto virus expires in August 2011 and yet we get this warning message to renew our norton. Can you help to reinstated on the computer We don't have a problem with our connection. What happened we sent the computer to be repaired, I think they have deleted anything on the computer and we are left with no protection. I have the Norton Key.

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Hans Pedersen

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  • Master 3,606 Answers
  • Posted on Mar 12, 2011
Hans Pedersen
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Joined: Feb 15, 2011
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It is the 2010 you have.You have to buy the 2011 upgrade before it expires.If it expires you
have no protection against virus.

But here is a free solution that never expires:

http://free.avg.com/us-en/download-avg-anti-virus-free

This free one is just as good as norton.
Uninstall the old antivirus first before you install the new one.

Hope this was helpfull.

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Related Questions:

1helpful
1answer

I want to cancel my norton

When you sign up for Norton, Symantec puts you in their 'Automatic Renewal service', every year they'll bill you to use their anti-virus product.

You should call customer support @ 1-800-745-6034 and ask for a refund if you no longer want to use the product.

If you want to continue using the product, but just disable the auto-renewal service:

1. Sign into you Norton Account :
https://account.norton.com/amsweb/default.do
2. Click Automatic Renewal
3. Click Off
4. You'll get a prompt, then click Confirm 'Turn Off''
0helpful
1answer

My Norton 360 product has been automatically renewed but says it has expired. Please advise

Hi, The usual issue about the expired message on norton is:
  • check the time and date on the computer
  • or, the product is not up to date
you can uninstall and reinstall the product again if it is renewed:
  1. Download Norton uninstaller from here:
www.norton.com/nrt 2. THen download the installer from, here: www.norton.com/n360s_4 3. then run liveupdate to get the latest updates 4. then run quick scan
Cheers!!
0helpful
1answer

I keep getting a message saying my account and protection has expired

Hi,
It means that you have to renew your subscription to Norton anti virus.
Otherwise, if you don't want to pay, uninstall norton completely and then install AVG anti virus which has a free version.
0helpful
1answer

Have renewed Norton anti virus for the next year Paid by credit card. Computer shows 'protection expired confirmation # NP11822299

when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

0helpful
1answer

Norton anti-virus software 2006 renewal

When you open the norton antivirs screen,there are two tabs on the top.Click on the one that says "Norton Antivirus" and not the one that says "Norton antivirus protection centre"
Then click on the "Support" option and select "Subscription" and walla...enter your code
0helpful
2answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.

Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks
0helpful
2answers

Norton renewal subscription

the problem lies in the registry uninstall norton 360 then re-install this clears the reg then try your key again.

my personal View Don't use norton 360 as it will slow your system down use Kespersky Internet security this is the best one out and also use avg virus program when you switch to kaspesky internet security then remove avg which you can get a free version.
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