Hi cruzelynfor,
Based on your situation, I suggest trying the following steps:
1.
Try to install the latest webcam driver of your computer -
2. You can
download the drivers from your computer's manufacturer web site.
3.
Select the model of your computer/laptop,
4. Make sure you
select the Windows XP or Vista version of the drivers that matches your
Windows operating system.
5. After downloading the driver install
it and then restart your computer.
If you cant find the driver. Just provide me the model name of your computer and the operating system.
Hope it helps.
Thanks
for using FixYa
Best regards,
Reyjoshua07
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