Unit suddenly stopped working as if receiving no current or connectivity. Tested outlet, outlet working properly. Please advise. Thanks

It is sensing the unit is not heating properly and telling you to call for service. Resetting will only delay it from showing the error alert again. It has a current sensor on the unit to tell if it is running properly, if not, it gives the error to let you know it is time for repair.

for the microwave to stop suddenly it has blown its internal fuse this is located under the top panel of the unit it should be white with two silver tips ( ceramic fuse) in some cases the fuse will blow for no good reason on the other hand it can be a serious fault the fastest way to check this is to replace the fuse and re test the unit if the fuse blows instantly then bin the microwave if not it the fuse may have simply failed


best of luck always remember unplug the unit first and always replace with same size and and current fuse

please rank this advice if it helped you

Fuse has likely failed. Hoever the power supply must be tested.
The repair is going to be almost as much as a new unit with warranty.

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Unplug the unit for 15 minutes...plug the unit in and try again. If that doesn't work - take the back cover off and look for any blown fuses...should be obvious.

Mike...

Hi, you must check the inside fuse. If is burned out, please consider that something happened, you must check further beyond to find the causes.

Same thing happened to us. We just came back from Sears, where we bought another. Just for giggles, my wife suggested unplugging the old one and plugging it back in again. It works now. New one's going back to the store.

A microwave should be plugged into an outlet that is on a separate circuit. Make sure you didn't trip a breaker that serves this purpose. If all is well, then take your oven to an authorized servicer in your area. DO NOT attempt to let anyone but an authorized servicer to even touch it. Shock hazard with severe injury could occur.

need a solution

It sounds like a problem with the inverter, control unit (circuit board) or high voltage transformer. I would recommend first that you (or a servicer or electrician) measure the actual line voltage at the outlet. It may be too low, or you may have a tarnished breaker or bad connection between the breaker and the outlet. Then try something like a toaster or toaster oven in that outlet and see if it toasts bread properly. Toasters consume a lot of current, so they are good load testers for outlets. Another good test is a hair dryer. Due to the lethal voltages involved, I do not recommend that a person without training and experience ever work on these models. You should be able to locate a Panasonic-authorized servicer here: http://www.pasc.panasonic.com/WhereTo/FindServicer.asp?Pass=1 I would mention the exact symptom when you call so the technician can bring a new inverter with him when he comes out to repair it. Might save you having it pulled into the shop. Also, you can save about $50 by removing it from the wall and taking it to the shop. It's really a two-person job for safety's sake, and having the original installation info helps a lot. If you still have questions, please feel free to follow up. I appreciate your thoughtful ratings to my reply.