Ok so your protection migh tbe infected, sometimes viruses attack your virus protection then utilize it to destroy your OS [operating system]. One issue is that the only to fix it completely is to re-install your OS.
BUT many people dont know how or are affraid of installing it, many people have information on a computer and they want to keep it. My method invovles storing that data in a safe place IE a flash drive, DVDS or CDs, or in some cases the second harddrive on your computer,
also you must own a OS disc with a serial number from your computer.
BUT i have a disc with a modified version of Windows xp professinal so i can reinstall my OS anytime i feel like it. So if i were you i would start backing up your data as your OS may be comprimised. then after saving your Important info and other data you may reinstall or use a recovery mode in your computers,
i know this isnt much help since you prolly dont want to reinstall your OS with all your data, but thats why u should back up your data and then possibly find the solution without the worry of losing it. many times the only way to solve these issues to have a clean install of your OS, but the means to do it are quite complicated if you havent done it before. just PM me if u want the Modified version of windows xp
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