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Hi i tried to update smart globe online and i have windows7 64bit and it is incompatible. I now have the added problem of all the data on pen was deleted during the failed update process. please help

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Edu Science Interactive Globe with Smart Pen


I kept getting the "there is no book data" message as well, and it was incredibly frustrating as there is not manual, no information online, and when I called Toys R Us, they just told me to return it.

What ended up working for me was to turn the pen on and point it to the area on the globe that says "Interactive Talking Globe", just above the menu area where you select the different functions (ie "country and ocean", "national anthem" and "major cities").

That changed the voice back to the original male version, and all of the functionality returned.

I hope that this helps.

Dec 24, 2016 | GPS

1 Answer

Do i need a smart globe pen to operate my globe?


To use the SmartGlobe, you will need the SmartPen. It is needed to activate the location-related information for the iOs app or PC software. Replacement pens are available from Oregon Scientific if you purchased the globe used for $70. See http://www.oregonscientific.com/us/en/Kids/SmartGlobe . If you recently purchased a new globe from a store, contact the company using the information here: http://www.oregonscientific.com/us/en/service/contactus .

If you need the manual for your SmartGlobe, see http://www.oregonscientific.com/webapp/wcs/stores/servlet/ManualsView?catalogId=10001&langId=-1&storeId=10151&categoryId=11658 . There are both full manuals and a quick start guide. These are in PDF format.

I hope this helps.

Cindy Wells

Dec 13, 2014 | Oregon Scientific Smart Globe

1 Answer

When I touch the globe with my pen the sound is muffled and low,what can I do?


I can only suggest returning it for an exchange.
Also, looking at reviews you should not update the pen, many users claim this makes the unit inoperable.

Dec 10, 2011 | Oregon Scientific Smart Globe

1 Answer

How can I update my smart globe? I bought my smart globe in Nov. 2010. Since than I uddated the globe twice in english. Now I want to switch into german language but when I put in the smart globe disc,...


Simply subscribe online using the SmartGlobeā„¢ Infinity software. There is no response when I touch the SmartGlobeā„¢ Infinity with the SmartPen or the LED on the pen is flashing repeatedly.
Smart Globe will filter your results and update with current version App of SmartGlobe.

Apr 25, 2017 | Cell Phones

1 Answer

I want to update my Oregon globe pen but can't find my Access Code


can you help me i bought mmy smart globe about 5 years ago and have up load my pen once. i want to up load it again to current ..can you help me

Apr 26, 2011 | Oregon Scientific Interactive Globe

1 Answer

I get this error message when trying to update my daughters smart pen: 136 InitFunc_NFlashID_Error Format it,use our FAT


I was able to get one of these working that had a dead pen. I reset the pen (insert a pin in the side), and plugged it into a USB port on my computer. I then opened the smartglobe 3 software and it updated the pen. A couple times it failed to format the pen.

I had to switch the pen to another usb port and then it finally formatted and downloaded all of the info to it. It took a looooong time to update. Then it said it was updating the Clock. It then told me to disconnect the pen, but... I was wary of this because most usb devices require some kind of dismounting before you unplug something.

So instead of disconnecting the pen when it said to, I quit the smartglobe software and shut down the computer, without ever unplugging the pen. Once the computer was off I finally unplugged the pen from the usb cable. I turned off the pen and turned it back on. It then worked, (a guy came on and said something)! I think maybe there isn't a way to "eject" the pen properly, so shutting down might (big emphasis on might) allow the usb connection to disconnect successfully without corrupting the flash memory of the pen. Or I just got really lucky. Either way I'm happy! (And not about to update it again I might add).

Aug 31, 2010 | Oregon Scientific Smart Globe Junior

1 Answer

Oregon Scientific SmartGlobe 3 - nada data error


push the cord firmley into the pen, the light will be green.

Apr 17, 2010 | Oregon Scientific Smart Globe Junior

1 Answer

Leap Frog Smart Globe Pen broke - which replacement pen do I order?


Hi, I just ordered 2 pens - the price was $5 per pen including S+H. I was told that the globe that we have ( smart globe, purchased in 2003 or so ) is a discontinued model so I just ordered an extra one just in case. The pens should arrive within 10-15 business days according to the costumer rep. Good luck!

Oct 20, 2009 | Toys

1 Answer

Stylus Pen Broken: LeapFrog Explorer Smart Globe (Item Id: 40002)


Hello Sushil,

If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.


Thanks for using Fixya and consider rating this solution.

Wayne

Jun 27, 2009 | LeapFrog Leapster Electronic Book:...

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