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Hi I have a samsung r20 laptop only 5 months old and the cd drive will not open it makes no noise and just suddenly stop working

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It sounds like the drive has just stopped working. Since it's likely under warranty still, I would contact the manufacturer and have them replace the drive. If you have a cd stuck in the drive, you can use a paperclip in the small hole on the face of the drive to eject it and remove your CD.

Posted on Jun 18, 2008

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MY LAPTOP WENT TO GATEWAY IN TEXAS TO GET FIXED. I NEED TO LET SOMEONE KNOW THAT EVERY TIME NOW THAT IT WAS WORKED ON THE COMPUTER OPENS IN A DIFFERENT WAY .ALSO IT MAKES A NOISE THAT IT NEVER MADE BEFORE...


The battery you will have to replace, but you can test it in your controll panel options marked battery.
there are only so many moving parts in your computer to make noises. here are the ones that make the most noise.
FANS - on motherboard, inside case, in the power supply and on video cards (these and the metal pieces under them should be cleaned monthly or bymonthly with canned dry air. they are the #1 noisemakers in the computer and can be replaced inexpensively and without too much effort).
CD/DVD drives - will make noise when the computer starts (moreso, if a cd/dvd is in them), also anytime you are using them.
HARD DRIVE/S- will make a little clicking noise anytime at accessing information which is about 3/4 the time your computer is on.
If either the hard drive or cd/dvd rom is making grinding noises, it's a good indicator that they need or will need to be replaced soon. ALWAYS KEEP A BACKUP OF IMPORTANT FILES ON cd/dvd OR flash drive.
KEYBOARD-no moving parts besides keys and buttons- if you are hearing something from the keyboard besides an electronic click when the nunlock kicks on, you might have something living in there. but keyboard are easy and inexpensive to replace.
MONITOR - it will click , flash then come one when the computer or monitor is turned on, also will make clicking moises if it changes modes or resolution.
You have this listed in the DESKTOP section and ime pretty sure your refering to a laptop. Please correct me if ime wrong. I hope this will lead you in the direction of fixing it.. Please post more here if i can assist you further..
thank you for using fixya.

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1 Answer

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Try having your cd drive cleaned. A cd drive could prevent the cd drive to read the disk properly. The drive noise is normal if the speed of your cd drive is high. Here are some links on how to clean a cd drive:


http://www.deinmeister.de/cdrep_e.htm
http://www.ehow.com/how_2044857_clean-cdrom-drive.html


Here is the link for reducing the speed of the disk (if the sound annoys you):

http://hektor.umcs.lublin.pl/~mikosmul/computing/tips/cd-rom-speed.html

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