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My friend has an HP desktop computer. He is running Window XP. When he turns on the computer all he gets a blank screen with a flashing curser half way down the screen. He has tried to boot into safe mode using F8 when he starts the computer, but that does not work. he can not get into safe mode. He just recently changed to ATT service and they set up his computer to open ATT home page etc... but not he can not do anything. What do you suggest?

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The "home page" is the 1st page you see when "linking/accessing the Internet.....I might suggest he "disconnect" his internet cord or modem before trying to "reboot" the computer. I have seen some people that like to use their favorite web page as a Windows desktop image....which is kinda quirky, but whatever they like is up to them. It "might" however be trying to startup instantly to the internet without the usual "boot screen" for Windows. You may be ablt to restore the previous setting for startup/boot by entering the BIOS program before the actual booting starts. It's tricky, but, you have to be fast to enter. You might press (insert -F8-F1-F10-F12 keys - any) before turning on which should allow you tomake changes to the Boot Sequence.

Posted on Aug 01, 2014

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May be a bios problem,,,go to hp website for support,,trouble shooting and drivers,,

Posted on Nov 04, 2010

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