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I have XP and Norton 360. My ISP, Comcast, said I should disable the program so they can work on a problem. I am unable to open any jpg files. Can you help?

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  • 191 Answers

Regarding disabling norton i can walk you
just click on start
then click on run
you will get a run box
typein MSCONFIG and press ok
you will get system configuration utility
click on services tab
at bottom there is an option which has a box and a message hide all microsoft applications
now whatever you see has symantic or norton written next to it uncheck that
click on aply then close
you will get a popup to restart your computer just click on restart
once your computer restart
the very first message on the desktop will be a pop up box and you will find a box next to which you will se do not show me this message in future
now norton is disabled you can get in contact with your ISP so that they may provide you troubleshooting which they were unable to due because of norton.

Posted on Jun 09, 2008

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Posted on Jan 02, 2017

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I cannot see vedios


I hope the issue is not related to Norton.

To confirm, please disable the Norton program on your computer and check if you are able to watch videos.
To disable the Norton program, right click on the Norton icon which is on your task bar's bottom right side.

Then, click on turn on silent mode, disable smart firewall, disable antivirus auto protect. It will disable the Norton product for a few minutes. To enable them, please open the Norton program and click on "fix now".

Regards,
Muhaim

Dec 30, 2010 | Symantec Norton 360 Full Version for PC...

1 Answer

My isp says I have to disable norton 360 to access the internet - how can I do this?


start, control panel, add / remove programs / uninstall software,,

find norton 360 in the list that appears

click uninstall

restart computer when its finished uninstalling

there you go all done..

Sep 17, 2010 | Computers & Internet

1 Answer

How do you uninstall norton? I have lost connection to internet and my isp says to disable norton.


Hello, Go to programs, then control panel, programs and features, and tab down to norton and uninstall. Also, here is website with software to remove norton.
Download and run the Norton Removal Tool to uninstall your Norton product

Sep 17, 2010 | Symantec NORTON 360 3 for PC

1 Answer

Unable to install my anti-virus


Are you Getting Any error message?
If yes or no
1. Download Norton removal tool(nrt) (www.norton.com/nrt)
2. Run Nrt
3. Restart Computer
4. Remove prefetch & temp( to remove prefetch type preftech in run also to remove temp type %temp% in run and remove all files)
5. restart system
6. Now you can install Norton program

Link to download Norton 360 version 4.0 www.norton.com/n360s_4

Jul 13, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

Cannot download norton 360 v4. cannot remove norton 360 premier from my computer.


Hi,

If you are unable to uninstall or remove Norton 360 from your computer, kindly download and run the Norton Removal Tool to uninstall your Norton program by clicking this link.

On the page which opens, click on the correct version of the Norton product installed and then download the Removal tool from the next page which opens. Kindly read the instructions carefully before proceeding with the uninstallation.

Regarding the Norton 360 v4, are you trying to download the trial version? Also, let us know whether you get any error message while trying to download Norton 360 v4.

Hope this solves your problem. For more help and clarifications, please reply to this post. Thanks for using FixYa.

Feb 22, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

In my windows xp home edition sp3, norton 360 installed, but when enabled its firewall, browser (internet explorer) does not work, when disabled, explorer work properly.


you have to goto win setting. in fire wall disable win, then dis able norton run explore prefer update version. allow win fire wall then tell norton to unblocked win comm file and sys or vice vera leave explore app open then let norton scan while explore is open. dont fret this is a norton issue nit winn. but if you have norton on any vista then its not compatiable nor recommended. hoe this helps. Relative images

Mar 15, 2009 | Computers & Internet

1 Answer

Cannot activate norton 360


Hi Uptonmark,

I have come across this problem on a norton 360 antivirus solution before. It would also get pretty complicated if you're using vista. However, one of the first things you should do when using any antivirus is to tell the windows OS (be it vista or XP), that your anti virus is taking over the firewall + antivirus activities of the computer. So, what you might wanna do is:

1. Launch norton 360 and check to see if your outbond traffic is being blocked. Your outbound traffic to connect to the server should NOT be blocked and sometimes in 360, it is blocked by defualt.

2. Go to the control panel. Under security, define norton 360 as your firewall and anti virus. If you can afford it, disable windows firewall (since norton 360 is taking care of that problem).

3. After these settings, restart computer (for any process changes to take effect) and try to connect and see.

Hope the above suggestions help. Also, when defining your whitelist (a list of programs that are allowed to traffic in and out through your firewall), try to allow as much as programs possible (those that you deem important enough(, to prevent such an incident like this from ever happening again. Or you could take the route that i took... get bitdefender. Less complicated and more advanced security options. Norton 360 is good too, but for my personal computer, i;d stick with bitdefender any day. Hope the above helps. Let me know if the suggestions work out, else i can instruct in more detail. Thanks.

Regards,

Techomancer.

Nov 10, 2008 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Computer crashed.reinstall Norton


hello ,

i've made these constructions for you :

firstoff try to install any previous norton version ,after the installation go to dir C:\Program Files\Norton 360
then copy the file named CLTVault.dll and past it on your desktop (we're gonna need it later) .
after , try to download
Norton 360 v2.0 from here , then cut the net off and install the last version , the old version will be deleted automatically , when you see the activation part in the installation , exit the installation , and restart your computer to bootup in a safe mode , then copy the file CLTVault.dll that we have pasted on our desktop i, try to past it in C:\Program Files\Norton 360 , then agree on the replacement ,then open ur computer in normale mode and continue the activation then it will works fine .





Sep 05, 2008 | Norton Internet Security 2005...

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