I have a sylvania mp3 player #smpk3604 and when I try to do anything a picture of a padlock comes up and will not let me do anything.\r\n [email protected]
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just plug in pc then go to My Computer look for drive letters like E:,F:,G:,H: ect. click one till it opens and drag and drop the files in and then unplug from computer and look for you files on mp3 player
On your Sansa mp3 player there is a little switch that should slide that has an icon of a locked padlock on one end and an open padlock on the other, slide it to the open padlock side and try to power it on.
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