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Posted on Oct 02, 2010

Wii stopped working. the light is not on. There is a disk inside that won't eject. We tried unplugging and replugging everything. Could it just be the 3V battery ?

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  • Contributor 14 Answers
  • Posted on Oct 02, 2010
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Joined: Sep 14, 2010
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Did the power go out while your Wii was plugged up and on or in sleep mode? if it was, you probably need to unplug you wii from everything and let it sit for a few minutes. your Wii probably just got 'shocked' by the sudden lack of a power source. If the power didnt go out, then I dont know how to help you~ Sorry. I hope I helped!! ^-^

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hello micky1965

Try holding down the eject button for at least 10 seconds after turning on the console. If that doesn't work (or you've already tried that). Try the following steps.

1. Unplug Wii from power outlet.
2. Plug in Wii again.
3. Press power button.
4. Press Eject button for at least 10 seconds.
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If that fails then either return the console to exchange for a new one or contact Nintendo consumer support. Info follows:

Nintendo Consumer Service Contact Information:
Telephone: 1-800-255-3700

Email webform:

| Nintendo - Customer Service | Contact Us! |


I wouldn't attempt to manually remove the disc (by trying to disassemble your Wii) as it may void your warranty. It could simply be a faulty console in which case Nintendo should replace it within 2 weeks (according to posts I've read). It seems to be a somewhat common problem.

If holding down the eject button doesn't work, there's really not much else you can do. Sometimes unplugging and replugging does the trick.

I've had problems with discs not ejecting and some combination of the steps I wrote above solved the problem.

riz.

althought i have a guide for opening inside the wii.?

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