If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismatle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues'
Thumbs up please if it's any use to you Thank you.
SOURCE: External Hard Drive No Longer Recognized
hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.
SOURCE: computer does not recognize new 1TB ext HD
First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.
SOURCE: Corrupt External Hard Drive not detected
once for mTTED, YOU CAN USE RECOVERMYFILES TO recover your files from the formatted disk, it should recover all files and then copy them to another drive, you cannot save/copy them to the same drive you are recovering from.
SOURCE: Computer will not locate external hard drive
Right click on your "my computer" icon in XP, or the word "Computer" on Vista/7, go to manage. On the window that opens up go to storage>disk management. Is it showing up in that list?
If you are using a Mac, go to your utilities folder and run system profiler. Does your drive show up under the usb devices tree?
If its linux, which distro are you using?
Does the drive work on any other computer? If not, I would suspect a bad drive, or a bad enclosure, or just an un-initialized drive, which can be fixed in windows by right clicking on the drive in that list and clicking intialize. In mac run the Disk Utility from the utilities folder and click the drive and select format.
In the future, pls specify your OS. thanks!
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