Question about Baxter Ovens

2 Answers

Oven trays/shelves will not stop

I have a 3 year old Baxter OV851G-18 revolving 18 pan gas oven.
#1 - The oven trays/shelves will not stop. We have to hold the emergency stop to keep the shelf stopped. Also the auto and reverse buttons are not operating. (Seems related.)
#2 - In the morning when we first turn on our oven the purge doesn't seem to have enough power. We have to hold the emergency stop for the first 5 minutes to get the oven to purge. (This problem started at the same time as #1 above.)

Also have the same Baxter oven but about 15+ years old. Not sure of the model number. This one has a built-in exhaust system.
#1 - The exhaust system is not functioning. Making lots of noise.
It was suggested that we replace everything in the exhaust system except the housing. (on/off toggle switch, fan motor, blower wheel, bearings, shaft & belt.) Do you agree?

For any of these items are there refurbished parts available?
Are there companies that would refurbish the purge motor if needed on the newer oven or the exhaust fan motor on the older oven?
Do you have a recommendation for a service provider in the Philly area?

Thank you!

Posted by on

  • ssklaroff Jul 15, 2010

    Looking for advice on our specific issues. Thx.

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2 Answers

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Customer CarePhone: 800/777-2828
ServicePhone: 800/280-2495
Fax: 360/893-6128
you will have to contact the Baxter service dealer directly for the required parts.As this parts are not supplied by Baxter.But yes to get the required part you can get help from local electronics appliance repair tech as they have second hand part for this oven.The other option is Baxter service center
click this link directly
http://www.baxterbakery.com/Contact-Us/

To get repair tech you will have to click this link
http://www.yext.com/appliancerepair/wv/baxter/
also this link
http://www.celinea.com/cat-2144751-0.htm
for more help on repair techs also click this link and check out
http://www.servicemagic.com/c.Appliances.Baxter.KY.-12003.html
Thanks. keep updated for any more query.you can rate this solution and show your appreciation.


Posted on Jul 15, 2010

  • ssklaroff Jul 15, 2010

    Thanks for the reply. I tried all three links. They seem to point to residential contractors rather than commercial. This is for a large commercial oven. Do you have any suggestions for commercial oven repair.



    Second, I called Baxter direct in Philly and they are very expensive. You said that there are used parts available. Can you direct me to a place to find and order used/refurbished parts for Baxter ovens?



    Thank you.

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  • Master
  • 532 Answers

Hello,

If you need service recommendation go to Appliance Rx Inc It specialize in High End Major Appliances as well as all major brands Proudly Serving Philadelphia


ww.appliancerxservice.com
Go there and your problem will be solve.

Thanks.

Posted on Jul 14, 2010

  • ssklaroff Jul 14, 2010

    I appreciate the referral. Can you try to address the issues in my post also. If not, then can we open this post up to others that may have some ideas about our oven issues. Thx.

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