How to reproduce problem with touch screen scrolling/dialing
My phone has the annoying problem of dialing or scrolling by itself on occasion when I open it. I've already been in for the software upgrade, but the problem remained. Verizon will not replace the phone unless they can actually witness the problem.
I am out of warranty on my 8500, but the Verizon store gave me a grace period during which I can go back and show them the problem. Is there a reliable way to reproduce this?
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At the menu screen,select menu and scroll down to contacts, hit select,then select names, find the number you want to add voice dial to, select details,select options,scroll down to "add voice tag" Hit select and follow the instructions.
One tip: when you program the voice call, you should be in the enviroment thet you usually use the voice dial. If you set it up in a quite place like your home and then try to use voice dial in a noisy place, it probably will not work. Also talking louder does not help.
Hope that helps. If not, you probably have a problem with the phone itself.
hi mate,just follow these instructions
1. make sure to have 2 sims in phone(do not use 3g sims)
2. make sure wlan is disabled
3. enter engineer mode (type in *#3646633#
4.scroll up not down to number 10 RF test tool
5.choose gsm touch ok verify ok touch power scan
6.select band dcs 1800 press ok
phone will go to test looking for DES(frequencies)
wait until phone crashes or seems inactive(can take 3 to 15 min)
press the end button (red one)
phones with one middle button use that one
phone will go off
turn on phone and it will be reset to
flight mode....(you can try to make call to verify,phone wil say cannot
make call,not, not allowed to dial like before)
go to settings and network setup,sim1 network setup,prefered mode and
select gsm prefered...(phone will now change mode unlike before
try the phone to make a call (should be no prob now)
not finnished though ....
go into settings again select restore factory settings (password 1122)
wait for phone to restart...now its all done .....now you can change
your tones and turn wlan on etc
do not for any reason select wlan only or gsm only again...