My Keurig is less than a year old and I have never had a problem, but recently it will not pump water to brew coffee. It says it's brewing, but nothing comes out. I love my Keurig so please let me know what I can do to fix this problem.
I had the same problem. I called the 800 number in the manual, they took my serial number, apologized for the inconvenience and shipped me a brand new machine within the week- told me to throw the old one out or keep it for parts. Their customer service was great. I called within the warranty period.
I have the same problem.
Well you can go back to the store where you bought or website and get a new one or send it back
1. Power off machine.
2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.
3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.
4. Reassemble KCup cradle and reinsert it back into coffee maker.
5. Power on machine.
6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage
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This seems to be a HUGE problem with these machines...is Keurig listening to any of us?? My brewer is doing the same exact thing. For the amount of money paid for these, I expect much better performance. These are awesome coffee makers, but they sure don't last long. KEURIG...fix these problems!!!
I am having the same problem as the previous person. Help!
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