Hi,
You may be experiencing different types of error message like
NO DISC, INSERT DISC or NO DEVICE AVAILABLE. There are two ways of fixing the problem and the most convenient way is if your'e able to connect to the internet, there is an autofix from Microsoft where you can just Run the program from them. Please click on this
link and once you have the website, follow these steps:
1. Click on
Run now,
2. There will a pop up box, click again on
Run
3. There will be another pop up box asking if you want to run or save it, just click on
Run
4. Follow the instructions.
The other option is to access you registry to delete
upper filter and lower filter.
1. Click on START
2 Type REGEDIT on the search bar on START Menu on the Run Box
3. Expand HKEY_LOCAL_MACHINE
4. Expand SYSTEM
5. Expand CurrentControlSet
6. Expand Control
7. Expand Class
8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}
9. Look for the Upper Filters / right click on it / click on Delete
10. Look for the Lower Filters / right click on it / click on Delete
11. Restart PC
12. Try you CD / DVD ROM
If all these things doesnt work, there's a possibility that the problem is with the DVD Rom hardware itself and not the software side.
Hope this will help...Thank you for using Fixya...
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