I have lost my netflix connection ?

On our smart TV's the wireless setup gets lost, and we have to reconnect so Netflix will work.
Otherwise it could be an issue with the router (assuming not a work environment).

Hello Pam

when iNetflix tries over and over to connect an can't there is a problem with Netflix talking to your cable service.

Go to Netflix.com and log into your account on your computer.
Be sure you are connected there.

Then if possible disconnect from your cable service for 1 minute by turning off your cable modem . You may need to contact your cable service if you are. Ot sure of how to do this.

turn on TV and go the Netflix app
it may ask you to reactivate your account so you may need to refer back to your account on your computer.

If it asks you to log in again on your TV do that.

it should reconnect. If not it is a problem with your cable service provider.

Hope this helps with your Netflix issue.

Robbie

is your internet connection good? It seems like it's not connected, so try and reconnect.

Restart your router (pull power for 10 secs and replace). Wait for the router to reset and reconnect. I have found that internet connections to devices often have difficulties reconnecting from time to time. It may be the issue of automatically assigning IP addresses?

just log back in if netflix are happy thay will reinstate you services you may have to re open the account {let them take your money} with neflix if this is not the case

Sounds like you lost network connection. Is it wireless or plugged in with ethernet cable? Check connections and run through the setup process again to reconnect to internet.

make sure that the roku is still connected to the internet. go back to settings and then go to network. reconnect it to your network. if you have just created your netflix account, it normally takes 24 hours before you can activate the account.

1. 
   Test the Internet connection on your device
   
   Many devices have an application to test the Internet Connection. If not, try opening the application store or another Internet-enabled application and check if your device is able to reach Internet services.
   
   • If you are unable to connect to the Internet, you may be having network connection issues.
   
   
2. 
   Restart the device
   
   Restart your device by unplugging it from power for at least 10 seconds, then plug it back in and turn it on with the power button. Restarting the device is often enough to restore your ability to connect to our service.
   Note: All devices are different. Some may take up to 15 minutes to fully restart.
   
3. 
   Disconnect and Reconnect the Netflix application
   
   These instructions will work on most consumer electronic devices with the Netflix application.
   
   1. Launch the Netflix app.
   2. Using the arrows on your remote, enter the following sequence:
      • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
   3. Select Deactivate and exit the screen.
   4. Restart the Netflix app and sign in to your account.
   
   
4. 
   Troubleshoot your Internet Connection
   

1. 1. From the Xbox 360 main menu, select Settings, then System, and then Network Settings.
   2. Select Wired Network or Wireless Network depending on how you connect to the Internet.
   3. Select Test Xbox LIVE Connection and agree to Continue.
      • If you are unable to connect to the Internet, you may be having network connection issues.
   
   
2. 
   Disconnect and Reconnect the Netflix application
   
   
   1. Launch the Netflix app
   2. Using the arrows on your controller, enter the following sequence:
      • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
   3. Once the Diagnostics screen appears, select Log in again.
   4. Sign in to your Netflix account.
   
   
3. 
   Troubleshoot your Internet Connection