I need to change my charge visa to a new number in order to buy products.

What was the card number, expiry date and the three digits from the signature strip and I will check the records.

www.paypal.com sign in and under accout , manage maymnet add your new card then once added remove your old one,

Check your card statement to see if it was charged.

If they will not stop the charges you may have to cancel your card abd get a new one with a new account number.

that is a question for your bank

Call Visa and talk with them.
They probably have a statute of limitations.
Going on 5yrs will make it seem like to them that you didn't care.
Don't hold your breath on getting the $$ back if it has indeed been since 2013.

It's a little late now. Cancel the card.

One of the benefits of making purchases with a Visa card, is that you can reverse a charge if the product you ordered never arrived if it arrives damaged or if a false charge is made.

If a merchant will not reverse your charge, Visa will handle it for you, and thoroughly investigate your official dispute.

1
Return to the merchant and ask to reverse the charge to your Visa.
If the merchant won't work with you to reverse the charge, move on to Step 2.

2

Contact Visa. You will need to provide the customer service representative with the date, amount of the charge, the name of the merchant, and a reason why you want to dispute the charge.

Visa will then contact the bank of the merchant, and ask for a charge back.
3

Write a letter to Visa explaining the situation with the above information, if Visa requires you to do so. This happens in some cases.

Visa may also require your signature to pursue the charge back, especially if the merchant has breached the law in any way.
4
Contact the authorities and report the charge if the merchant charged your Visa card illegally. Visa will require you to do this, if you have not already.

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