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Please check the spring on your lid, it may be keeping the door open. Miele vacuum cleaners mainly use a spring concept for keeping lids open - merely pushing it down will lock it at the bottom.
There is a latch just under where the hose enters the main canister section, just behind the handle. Pull back on the latch to open the bag compartment. The bag will pull out of it's plastic holder, then slide the new bag all the way in and close the lid.
You have probably closed it by now :-) but when this happened to us we found that if we opened the tool compartment on the lid, the main lid then closed on the bag with a tiny bit of jiggling around. I don't know why, but this worked.
u might need 2 change the belt on the attachement there r 2 screws on top take em out after u take off cover there is a plastic cover over the belt take off c if the belt broke the rest is easy
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