Hi some apps are factory installed and can't be uninstalled. If it's an android click on the "apps" icon on your screen... Then click on google "play store"... The top left side you'll see 3 horizontal lines click it and a window slides across....click "my apps & games" then click the app you want to uninstall... If it's not a factory installed app you'll see a button left side "UNINSTALL"... Click that and you're done...I hope this helped..
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