This is most likely due to a flow problem.
Check the tapper valve (where the tubing starts off the water main)
Many times this can be blockd with sedimentt - especially if it is installed improperly at the bottom of the tubing)
Please accept this answer to clear it from the work queue, and re-post if necessary including the problem you are experiencing - ie. slow freeze time, small cubes, hollow cubes, not all cube slots filling with water etc.
Thanks :D
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Thank you very much.But your suggestion is'nt the
problem. I was thinking about the water filter but i donot know its location
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