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When you bid on an item you can list your maximum bid. Ebay will increment your bid as someone out bids you, untill your max is hit. At the point your max is hit, ebay will email you that you have been out bid.
you will need to contact the seller click on the item you have bid on there will be an option to contact seller
and contact Ebay and ask for a bid retraction on Ebay home page will be a customer support tab with a drop down list you can contact them either by email ,chat with an automated person or chat with a real person you might have to wait for the real person
somebody sniped your bid at the last second most likely unless Ebay took it off the last second. Check your "not won" box on the left of your summary column to check on all bids placed by clicking on the total bids showing that were made
Are you in a "minority ebay area" ... I have found baygenie pretty useless the past few months - like you I have had it miss austions, display really screwy data in some columns, display austion times as "indefinite" etc. I use the Australian eBay site so maybe it's just bad with minority, low-population country specific ebay sites; probably works fine against US and European sites but tiny sites like Australia the developers can't be bothered with doing tweaks.
For some reason, it places your bid from the eBay.uk.co site and if the item is on the US site, a confirm bid page will pop up which you can not see until too late for the auction. No fix as far as I can tell, even with 3.6.0.0. Support for this product is ****, nil, zero.
Please do the following 1 Use the bid retraction form to
cancel a bid you have made. Make sure your bid meets the criteria for a
retraction. Retract if the bid price you entered was wrong, and then
correct the bid amount.
2 Retract your bid if the auction
description was changed and you no longer want the item as it is now
described. Use the retraction form if you need the reach the seller for
some reason and their contact information is invalid
3 Retract your bid that was made
before the final 12 hours of the auction, as the option will not be
available after that time. Retract bids made during the last 12 hours,
only within an hour of the bid
4 Use the retraction feature as
rarely as possible, as the number of times you have retracted a bid will
appear on your feedback numbers.
eBay has auctions and fixed price items. You can tell an item is for auction if it has a "Place Bid" button. The fixed price listings simply have "Buy it Now" buttons. A listing can be both an auction with a "Buy it Now" option in which case both buttons will be there. The Time Left however doesn't mean a listing is an auction because even fixed price listings expire on eBay.
If you're on an "item" page, the page with the picture and description of the thing you're interested in, there should be a "Place Bid" button. Just click that button to start the bidding process. Just keep in mind not everything on eBay is an auction so not all items have that button.
I've used this tool and I'm very satisfied with the results. For me,
who uses eBay very often, it has helped me a lot to monitor my bids
and do not miss out on any bid deadlines. I can also quickly see the
current bid price for all items. That's really cool!!! I recommend!
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