Can't get prompted to enter produgt key when trying to install norton internet security frm card bought from shop

Hello, Log into your norton account and get the software there, it will download from there and install. If you are still having problems here is the website for live chat.
Chat with Norton Support

If you have purchased Norton antivirus product then your next step will be antivirus installation. It may happen that during installation you will face some technical problem and get stuck.

To overcome this situation, you should rely on technical experts. Once you will consult with these qualified experts then you become worried free about antivirus security threats. These qualified provide Norton live chat support service at nominal charges.

Hi, you can download the Norton Security Suit directly from Norton's webpage, you can use your product key on that installation package.

1. Click the Start menu button, click "All Programs" in the pop-up menu and select "Norton Internet Security" to run the program.

2. Click the "Activate Now" button that appears at the bottom of the Norton Internet Security's program window, or click "Renew Now" if you're using pre-installed software. Click "Next" in the Norton Account window, and enter your full name, address, phone number and email address. Click "Next" to proceed with the activation.

3. Type in the Norton product key located on the software's product case or select your payment method, and enter your 16-digit credit card or debit card number. Enter your expiration date, and enter the security code located on the back of your credit or debit card.

4. Click "Next" and wait for the Norton Internet Security program to connect to the Symantec server. The program will send your billing and payment information to the Symantec server, and activate your program.

Don't worry. You can download and install the Norton Internet Security from the link www.norton.com/nis11 and download the installation file to your desktop.

Once the download has been completed, double click the setup file that you've downloaded.
Follow the simple installation steps to install the latest version.

After the installation, the program will prompt you to enter the product key to register the product.

Copy and paste your product key from the CD sleeve to activate your Norton program.

That's all, dude.
Regards,
Muhaim

As you've said, you have already formatted your HD right and you want to install your norton again.

if your using NAV09... download the installer here

if your using NIS09... download the installer here

right after installing your norton, it will prompt you to activate it. use your product key and start updates.

hope youll enjoy using norton and thanks

go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product