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Did you root the phone and try removing some apps (one cause of problem)
which ever way you need to flash a stock rom to make it work once again.................you can learn all there is about that from the link below.
Please do read about three (3x) before starting anything to be sure.
there is no possible way to retrieve a PUK CODE that will unlock your phone without calling your phone's network holder, please do that and you will recieve the puk after answering security question ensuring it is your phone.
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