Motorola Mobility SLVR L7 Cellular Phone Logo
Posted on May 13, 2009
Answered by a Fixya Expert

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Motorolla slvr wont recognize sim card

I have tried to reboot it several times but still it shows "insert sim" and the sim is already there. It also says emergency calls only. i wonder why?

  • Jonathan Van Rensburg
    Jonathan Van Rensburg May 11, 2010

    Hi, Can you see any damage to your sim reader pins, located under the sim.?

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1 Answer

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  • Expert 33 Answers
  • Posted on May 16, 2009
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Joined: Apr 05, 2009
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Try taking the sim card out and put it back in...it could be network, tower or sim related....wait at least 20 seconds before putting battery back in..this reboot should help..if not, u should contact ur service provider....

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Remove the SIM and clean it with soft cloth.
Try the SIM on any other Mobile phone.
You can also try another SIM card on this mobile to make sure the phone is working properly.
If another SIM card is working properly that means the SIM card you are currently using may be corrupt. Its easy to replace a SIM then replacing a phone.
Clean both SIM and phone Connectors then try to insert the SIM.

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Hi,

To get the issue nailed, we have some recommendations to make …

Try the following ;

1.) Did you ever try to clean the sim card reader or even to resolder its connectors ( if you are a mobile tech ).
2.) Chances are when you replace your current sim, you will be back up running.
3.) If it still shows this, then it more than likely locked. You can use softwae like the one the company below sells, called mototools 6. this will remove the network restriction, and unlock the phone : http://www.motounlockuk.co.uk

Please let us know if that was helpful enough.
Good Luck & Thanks,
Shiv.
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