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Have you already attempted to reset the iPod? Or restore in iTunes? If you have not I would greatly recommend doing so. Below I have posted a step by step on both just in case you need the information. :)





ipod Touch
To reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.







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Last Modified: February 16, 2009
Article: HT1414
Old Article: 305744
Using the Restore function for your iPod touch is part of standard troubleshooting procedure. Restoring your device will erase all data from your iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPod touch settings are restored to their factory condition.


Whenever you restore your iPod touch, Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync. If you have movie rentals on the device, see this document before restoring.


Use the following steps to restore your iPod touch:


Make sure you have the latest version of iTunes installed and running before attempting to update.
Connect your iPod touch to your computer.
Select your iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.


Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your iPod touch).


Once the restore process has completed the iPod touch restarts and displays the Apple logo while starting up

Have you already attempted to reset the iPod? Or restore in iTunes? If you have not I would greatly recommend doing so. Below I have posted a step by step on both just in case you need the information. :)

ipod Touch To reset Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.


--------------------------------------------------- Last Modified: February 16, 2009 Article: HT1414 Old Article: 305744 Using the Restore function for your iPod touch is part of standard troubleshooting procedure. Restoring your device will erase all data from your iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPod touch settings are restored to their factory condition.
Whenever you restore your iPod touch, Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync. If you have movie rentals on the device, see this document before restoring.
Use the following steps to restore your iPod touch:
Make sure you have the latest version of iTunes installed and running before attempting to update. Connect your iPod touch to your computer. Select your iPod touch when it appears in iTunes under Devices. Select the Summary tab. Select the Restore option. When prompted to back up your iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your iPod touch).
Once the restore process has completed the iPod touch restarts and displays the Apple logo while starting up