Question about Smart Technologies SMART Board 580 (SB580)

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Red light

Smartboard won't connect to computer

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Posted on Jan 02, 2017

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projdoc
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SOURCE: Not getting power to a 580 smartboard.

if you have no led, the board has no power. you can only have 4 usbs in one hub, and each of those usb cables cannot be over 16 feet long. if it's red, it's not communicating with the computer. check the usb port on the computer. disconnect the usb fron the board and reconnect it. if it's amber, there is a checksum error, so reset the SC9 controller by pushing the reset button on the side of the SC9 for no longer than 3 seconds. if the pen tray leds cycle, all should be well.

Posted on Jul 17, 2009

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SOURCE: I have a smartboard 560

Have you found the solution?? I have the same problem!

Posted on Mar 16, 2011

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1 Answer

Not getting power to a 580 smartboard.


if you have no led, the board has no power. you can only have 4 usbs in one hub, and each of those usb cables cannot be over 16 feet long. if it's red, it's not communicating with the computer. check the usb port on the computer. disconnect the usb fron the board and reconnect it. if it's amber, there is a checksum error, so reset the SC9 controller by pushing the reset button on the side of the SC9 for no longer than 3 seconds. if the pen tray leds cycle, all should be well.

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1 Answer

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If you tried 7 different laptops yeah, the problem could be with the smartboard. Try another one and see what happens.

Otherwise we'll just be guessing.

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