Apple iPod mini M9160LL/A MP3 Player Logo
Posted on Apr 23, 2009
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My Computer and iTunes does not recognize my iPod

I connect my iPod to my computer and neither iTunes nor my computer recognizes my iPod. My iPod will start to charge but the battery meter varies greatly. Both my computer and iTunes recognize my wife's 30gb video and her sister’s 2gb nano when connected. Can you please help me? i have an Apple 2005 ipod (model no A1051) when i connect it to my laptop, it does not recognise it? and also my laptop's not recognising the itunes. can u help me out with this.plz

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  • Posted on Apr 23, 2009
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If your ipod is not recognized by either the computer or itunes try putting the ipod into disc mode and reconnecting the ipod.
Make sure you have the latest version of itunes by opening itunes and in the top tool bar click on Help; you will then click on About itunes. If it is not itunes 8, you will need to update that first.
Here are the steps to putting an ipod into disc mode...
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
Once you have gotten the ipod into disc mode go ahead and connect it to the computer. It should show up in itunes at this point. So long as it does you will want to restore it, and just in case your not sure as to how to do that here are the steps for that as well...
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4 possible restore options are: Restore Option 1: Restore - Restores with same iPod Software version already on iPod. Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option 3: Use Newest Version - Restores with the latest iPod Software available. Restore Option 4: Restore and Update - Restores with the latest iPod Software available. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring. Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models). Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models). During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
After completing the restore process, eject the ipod and disconnect it. Reconnect it and see if it shows up normally again. I hope this resolves your issue :) CHEERS

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My ipod not recognized by itunes in order to reinstall the software

Connections b> The USB cable must be securely connected both to the iPod and to the selected USB port on the computer. Reattach the cable at both ends, and click "Computer" in the start menu to see if the iPod is shown connected to the drive for that USB port. b> Drivers b> If the drivers of the computer responsible for the USB interface are out of date, malfunctioning or incorrectly installed, that may also cause the iPod to not be recognized by the computer. If this is the case, the device may not appear in iTunes and there may be an exclamation point next to the device in Device Manager. b> Software b> The latest version of iTunes is recommended to best communicate with the various models of iPod. Go to the iTunes website or click "Help" and "Check for Updates" in iTunes to install the most recent update. Further, the computer must be running Windows XP, Vista or Windows 7 for PCs, or OS X v.10.4.11 or later for Macs. b> Battery b> The iPod's battery must have sufficient charge to be recognized in iTunes; charge it either via USB connection or another power source if the indicator shows a low battery. Once the battery has charged, try to connect the iPod to the computer via USB cable again.
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There are many reasons why iTunes will not recognize your iPod, whether it's dust or dirt blocking your dock connector or a system setting gone wrong. No matter what model iPod you have, here are a few suggestions for helping the problem of iTunes not recognizing iPod:
  1. Generally speaking, when iTunes does not recognize iPhone, it may have something to do with the version of iTunes. If you are using an old version of iTunes on your computer, it may not be capable of recognizing your iOS devices. So updating iTunes to the latest version is a fastest way to get the problem solved.
  2. If you are running iTunes in the latest version, but still can't get your iPod recognized, you may want to take a look at your computer, sometimes if your computer lacks necessary software, it might lead to the malfunction of iTunes.
  3. USB port on your computer can be another reason why iPod not recognized by iTunes. So you can try more than one USB port to see whether the USB port works well.
  4. Of course, your iPod may also be the cause of iTunes not recognizing iPod. At this moment, you can restart your iPod by holding the Sleep/Wake button and Home button at the same time until you see the Apple logo, then connect iPod to computer with USB cable again.
  5. You should also make sure your iPod trusts your computer, because after changing a new system on computer, your iPod will regard it as a new computer. What's more, you should check out whether Apple Mobile Device Support is installed on computer.
  6. After checking out all the aspects mentioned above, you can try to connect iPod to computer with the USB cable again.

What to Do When iTunes Not Recognizing iPhone
4helpful
2answers

My Computer and iTunes does not recognize my iPod

put your ipod in disk mode by following these steps.
press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons.
whena check mark appears plug it into you computer and it should detect and mount.
add music and have fun.

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My Computer and iTunes does not recognize my iPod

Try the link below that applies to your computer OS:

http://support.apple.com/downloads/iPod_Reset_Utility_1_0_3_for_Mac
http://support.apple.com/downloads/iPod_Reset_Utility_1_0_4_for_Windows

Useful troubleshooting-video:
http://www.apple.com/support/ipod/tutorials/troubleshooting.html
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My Computer and iTunes does not recognize my iPod

sorry unless you can get it to set to factory settings then your stuck id take it to a shop or trie some one ells computer if this fails then it a fixit job
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My Computer and iTunes does not recognize my iPod

Install the drivers for your ipod specified. Try changing the USB cord as next solution.
Dont forgrt to rate this
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My Computer and iTunes does not recognize my iPod

restart your ipod then the ipod will be start
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My Computer and iTunes does not recognize my iPod

does other computers recognise your ipod - menial remedy but try resetting it hold down menu and play buttons till u see apple icon then connect........basic but maybe
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