Question about Whirlpool Duet 7.0 Cu. Ft. Super Capacity Plus Electric Dryer

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The door on my Whirlpool dryer will not stay locked so it will continue running-any suggestions before i call repair?

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Hi!

First of all please check whether the door gasket might be loose due to which the door is not staying locked. Please also check if the lid switch is the problem. First please try to jump it out and start the washer. That may be the problem. Please remove the main controll so you can get to the lid switch. Please do not remove the screws all the way out to avoid felling of metal clip into the body of the washer you just have to loose them and then slide out the lid switch & then replace it.

Please tell me the model number of your Unit so that i can provide you with model specific information.

Please do accept this solution and revert for further assistance.

Thanks
Rylee

Posted on Apr 18, 2009

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The front light lit on my Whirlpool dryer is showing control locked


Hi.

If the front light lit is control locked, that means that your Whirlpool electric dryer had been set in control lock mode.

Control lock is a special mode that will prevent user from changing settings or using control until the dryer gets unlocked again.

The machine is set to control lock mode by holding down the CONTROL LOCK/UNLOCK button for several seconds. In the same way you can stop the control lock mode when the machine is already set to Control Lock.


When the dryer is running and Control Locked is on, the dryer can still be stopped by pressing the Pause/Cancel button, but cannot be restarted until the control is unlocked.

If the front light lit is control locked but the dryer door opens and it does not turn off, then you are probably in this situation. In that case, the door will be opening , but the machine still stays locked.

Disconnecting the machine from power, either unplugging power cord or tripping circuit breaker, won't help. The control lock system is designed to stay on in case of power failure.
If the machine is control locked, try unlocking it with the following procedure.

To unlock: Press and hold the CONTROL LOCK/UNLOCK button for 3 to 5 seconds to turn the control lock feature off.

If that does not work, try disconnecting power for five minutes to reset the machine, and eventually do unlock again. As said, cutting power alone will not cause the machine to unlock.


If the machine is still not responding, the lights stay on all the time, the dryer panel does not respond to control unlock procedure, and the door does not lock anymore, then it may be a defective control board.

If you are in this situation, before replacing the control board more parts, including the door lock must be tested. In that case the best option may be contacting the Whirlpool support number listed on the Dryer use and care manual, usually in the last pages.

In this case try resetting control lock as explained above, as told the dryer is more likely control locked and then stopped.


Regards.

Ginko.

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Hello emergsvc - From what you are describing it could be a number of issues that dryer could be experiencing. The unit could possibly have a wiring failure, communication error from the control board, faulty door lock assembly or power supply. I strongly suggest contacting a professional to accurately diagnosis the unit and to properly assist with the repairs.

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This usually means you have a problem with the door lock/latch assembly. Replace it with the part linked below.
http://www.appliancepartspros.com/Appliance-Parts/WHIRLPOOL-Door-latch-lock-item-number-AP3837611.aspx

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