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Okay, I think you mean that you signed up for the free 30 day trial of Netflix but can't get them to play on your laptop. And that it keeps asking you to "ch" movies on you laptop. I assume "ch" means something, but not sure what. In any case, to play movies on any device from Netflix you must first register that evice. To do that you sign in to netflix on that device and then enter a confirmation code sent to a SECOND device (a PC, Cell phone, Tablet, etc). So, if you can't play movies on your laptop AND you can log in to your Netflix account, you need to register the laptop with them first.
To do this go to Netflix and log in. Go to your account and look at the list of options. One of them says "activate a device." Follow instructions and all should be well. Just remember, you will need to put in the code...which may be delivered to a different device (though probably not since you are using a PC).
if ur smart movie software ver. is 3.11 then remove it from phone & install 3.25 if u not have it send me ur mail id i will send u for free ok 1001% solution i solved it more times
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