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I'm not entirely sure how to deccribe it but, the sound on my laptop has an echo to it. My brother has the exact same computer and his sound perfectly fine.
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Click the start button (Or the windows icon - typically lower left on the task bar). Choose Restart. If you can't find that, choose Shutdown, once the laptop is off, press and hold the power button till you see the power come on.
Does the laptop play CDs?
If so then when you start a DVD and before you play the movie, go into the audio setting and configure the speakers for laptop stereo speakers.
If you cannot hear music from the CD then check :-
1. The audio settings, volume not set to minimum and mute is not ticked (enabled)
2. Device manager - sound device is enabled and working, if not re-install the sound driver.
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