Impressa E8: even though I did clean machine, it asks me again...

Do you mean the Jura Impressa C65? If you are prompted to clean the machine, first touch and hold the Maintenance button for ~2 seconds. You will be prompted to empty the tray. Empty both the drip tray and the grounds container. Replace these. Press Rinse and place a container under the spout. Touch the Maintenance button again. Wait while the water flows into the container. When the water stops flowing, the LCD screen will change from "Cleaning" to "Add tablet". Open the cover of the filler funnel for coffee grounds and place the Jura cleaning tablet in the filler funnel. Close the cover. Touch the Maintenance button again. Wait for the Cleaning cycle message to be replaced by the "Empty Tray" message. Empty the drip tray and coffee ground container again and replace them. The coffee maker will be ready to use when you see Espresso Heating. The procedure for descaling is in the manual.

The instructions are available on the product site, https://www.shopjura.com/impressa-c65.html , under the Manuals tab. The current link is https://us.jura.com/-/media/global/pdf/manuals-global/home/IMPRESSA-C60-C65/download_manual_jura_C60-C65_ul.pdf?la=en&hash=A918AF729D1132A17AF6A80C45F95D8CCC692ACE&em_force=true . The section on cleaning the super automatic coffee maker are in chapter 5, which starts on page 30. The section on Cleaning starts on page 37. The section on Descaling starts on page 39.

I hope this helps.

Cindy Wells

pls try to clean your the cleaning censor maybe it has a dirt attached thats why it says the machine or maybe the censor is deffective.

We had this error when it asked is to remove the tray during the cleaning cycle. The fix was to just finish the cleaning cycle without the tray in and at the end the flap was back in place and we could fit the tray in again.

I am not sure if you are referring to the standard clean that the E8 requests. If that is the case the instruction are to press the rinse button for 5 seconds, until it asks you to remove the tray, then follow the instruction on the screen (they are normally, rinse, rinse, add tablet (should be Jura one) - add to powder shoot, then the process runs through.
If you are talking about de-scale then you should us the Jura de-scale tablets, but vinegar and biccarb can also do the trick.

You can obtain the PDF booklet online from www.capresso.com

If you don't have access to the internet, just follow LED indicators. When you get a message to clean machine, you will see one of the indicators lights on. press the button and follow directions. You will be prompted to insert a tablet and press another button

Patti - I had the same problem yesterday with my E8. If you still have an issue, and have cleaned the tamper area like tech support will tell you to do, try this...Turn off the machine and remove the tray. Use your fingers to probe around the metal thing in the middle. You will find several areas where grounds accumulate. I found two areas in particular - one on each side of the center - where I had the motherload of old grounds. Remove all this, then clean out the chute where powder goes. Replace the tray, turn the unit back on and run a cleaning with no tablet. When it asks for the tablet, open the top door, wait a second, close the door and continue. If you got all the gunk out, you should complete the cleaning cycle with no issues. But seriously, you have to use your fingers for the clean out. You can't see, and q-tips don't work..so you have to feel around. Good luck and let me know how it goes.

This indicates that the Flowmeter is either dirty or defective, it sends incorrect messages back to the electroninc board about the waterflow. It`s located on the left side (seen from behind) as a white sircular box with 2 hoses and an electrical contact on top of the lid.

You should probably run a cleaning cycle with a cleaning tablet (the one you drop into the ground coffee shoot, not a decalcifying tab).
This will clean out all the insides where coffee particles and oil can accumulate.
The machine will ask you to run a cleaning cycle after a certain number of cups brewed. But you can also manually start it.

(this is copied from the manual)

You can run a tablet cleaning cycle at anytime even if
the machine does not prompt you,
• READY. Push and hold the Rinse button until display shows
RINSE. The Dial illuminates.
• Turn the Dial until display shows CLEANING. Push the Dial.
Display shows EMPTY DRAWER.
(Follow the rest of instructions for regular cleaning cycle)

I had this problem and I solved it by letting the machine dry out overnight. Before I turned it back on I removed the drawer and wiped the area inside the internal flap then I used the pressurized air that you use to clean a computer and blew out all of the residue. It has worked well since then.

I have the same machine and had the same issue all day yesterday. Tech support will tell you to clean the tamper (round disk behind the tan/gray "flap"), which you should do. That didn't do it for me, however, so I kept cleaning. I cleaned out the chute where coffee powder goes. Then, after turning off the machine and removing the tray, I used my fingers to go up/under/behind as much as I could get to. I found the motherload of old coffee grounds. It's hard to describe where, but it was all around that metal area in the center. Just keep poking, but use your fingers so you can feel where the coffee is. I tried q-tips, but that didn't work..you have to feel it. After I got all the gunk out, I ran a cleaning again - no tablet - and it no longer said "press rinse" at the end of the cycle. It asked me to dump the tray, and then it went to "ready"! Yahoo - saved a bundle in shipping and repair.