I have removed it from its case and have inserted it into a hardrive docking station, its beeping but doesnt seem to spin up, does anyone have any ideas, foolishly all my music and photos are stored on it. any help would be much appreciated
SOURCE: I have a SimpleTech 320 GB external hard drive.
Hello and welcome to the TSF. If the external drive has provisions for external power you'll need to plug that in, usb ports cannot power a 320 drive. If the drive has 2 usb plugs (one for additional power) you'll need them both plugged in, and I would suggest that the laptop should also be running off of external power rather than battery. If you disconnect the usb drive or any other usb device without first stopping the device then sometimes the usb ports will fail to recognize the device when it is plugged back in, a simple reboot should do the trick. You can also check in the device manager for any yellow exclamation marks on your usb host conrtoller and see if the driver for it is in need of an update.
Any drivers you need should be on simpletech's website, though normally you should not need any for a usb hdd. If the power cord/a/c adaptor is faulty or the hdd is loose in the enclosure(thus not making good contact) then you should pester simpletech to either replace the cord, a/c adaptor,or unit, and see if there are instructions on how to take apart the enclosure and reseat the drive/connections.
__________________
SOURCE: the computer no longer sees my 320 gb hard drive,
Possibilities:
1. dead USB port on your computer -- try another port
2. try a different USB cable
3. try your external drive on some other computer, to see if it works at all
4. open the casing, and separate the disk-drive from the USB-to-disk-drive adapter. Connect the disk-drive as a "slave" disk-drive, thus bypassing that adapter, to see if the adapter has failed, or if the disk-drive itself has failed
5. Google-search for a commercial "data recovery service" -- such companies can disassemble your disk-drive, and fix it, just long-enough to copy all your photos/music onto a brand-new disk-drive.
SOURCE: SimpleTech Simple Drive 250GB external hard drive not recognized
Hello
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external ,
go to Start-Control Panel-Administrative Tools-Computer Management-Disk
Management , and see if your external drive is listed here with your
local drives. If it is listed , right click on the drive and change the
drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your
computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your
computer case or another external case.If the drive works , the problem
is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The
latter is the easiest to diagnose , does your external light up at all
when you plug in the power? If not , then this is probably your problem.
On the bottom of the adapter is a label which you will be able to use
to have a new adapter made at your local electronics shop and this will
cost about $30 max. They will also be able to test the adapter with a
clamp meter to see if this is really the problem and this should be
free.
The second component you want to test is the USB cable. If
you have a printer , swop out the cables and see if your printer
functions normally. Most externals use the same connector so you should
be able to test it in this manner. If the cable works go on to the last
step. If the cable is defective , replace it with a new one which you
can find for about $10 at most electronics and chain stores.
The
last component to test is the circuit board. This is a bit of a grey
zone as you probably won't be able to spot the blown component unless it
failed really badly. With the casing already opened , locate the
external's circuit board and check to see if you have any blackened
components or fluids leaking from some components. If all the other
components of the external worked perfectly , then this is the faulty
part. It is not really economical to replace the circuit as most of the
time it is out of production by the time you need to replace it and it
still costs a lot even if it is available so if your drive is working
perfectly when connected via sata or IDE on your computer , the best is
to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Kind Regards
Andrea
201 views
Usually answered in minutes!
×