Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive Logo
Posted on Jan 16, 2009
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I don't know how to check the files on my WD passport. I'm looking just for pictures and itunes. Can you tell me how this is done?

  • tammy0026 Jan 19, 2009

    Hey - thanks for the help. That makes sense. I did buy 2 other WD passports that are just external drives, which I have no problem with. This last WD I purchased was the synchronize thing. Anyway thanks for your help.

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Richo Minonker

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  • Posted on Jan 18, 2009
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WARNING: Do not think that yourWD Passport, using the WD Sync software, is a
backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

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  • Master 5,158 Answers
  • Posted on Jan 16, 2009
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You plug the drive into a usb port.... if it doesn't automatically pop up to allow you to access the drive... go to my computer (or computer on vista) and go in there... it should appear as another drive. double click and you are in the drive.

Robert

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Hi, my ps3 won't recognise my 1tb wd external hard

The problem with the new 1Tb WD Passport that I just purchased is that it is a USB 3.0 format and apparently PS3 doesn't recognize that speed.

Haven't found a workaround for it yet, but all these people advising you to reormat anew Passport drive are wasting your time.
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Hi , I just copied my hard drives to my new Passport Essentials SE using the WD Smartware software, I do not like I have to manually switch between my two internal hard drives to back up so I would like to...

As far as I remember WD just copies the software into the PassPort drives and you don't have to install anything you can just run the software from the drive. If that is still the case then first take a backup of that software (basically copy that software folder to some place in your internal drives) then format the drive (make sure you select NTFS as the file system for the drive when formatting).
Formatting will erase all the files in the drive so make sure you have backup of you personal files also.
Formatting also resets the drive back to factory setting (if you want the WD software back then just copy it from the backup to the PassPort drive).
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Why a wd elements 320gb external hard drive only registers 298 gb when connected to computer?

Because the remaining space is for the file allocation tables. That tells the computer where to look on the hard drive to find the files. It's like an index for the hard drive.
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Help to backup full computer programs & docs with WD Passport 160

Try going to the "Computer" icon and look for the external drive. Open the ext. drive folder and look for the InstallSeagateManager icon, the Application one. Double-click on it and it will allow you to install the software to do a backup on your new computer. First thing you should see is the Language Selection screen. I think you can take it from there!
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My passport "removes" my files!

WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".
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Wd passport file customizing

If you open the Computer directory and identify the drive letter for the WD Passport drive, right-click on the drive folder and select properties. The properties tool for the drive will open showing several tabs. Select the Customize tab and you will see a heading for "use this folder type as a template" with a drop down menu. Here you can select different categories for the folder and apply it to subdirectories also by checking the box below. This should give the folders more of a vista look! If you want to personalize further and add your own images to the folder icons you can also do this here. If you don't select the apply to subdirectories option you can manually apply different styles to different folders in subdirectories. If you don't like the way things have turned out you can also restore the default settings.

Hope this answers your question.

Have fun
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Can't load a 13 gig avi file onto wd drive with 90 gigs free

Typically this is because there aren't large enough fragments to load. Run defrag several times and try again. You might also run the cleanup program and remove any temporary files, temporary internet files and anything in your waste basket before you run defrag.

Please let me know how this turns out.
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