2wire 2700HG-B Router (2700HGB) Logo

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Posted on Dec 07, 2008
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The power indicator light on the router is red

The power light is red instead of green and only one other light is green

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Jeanne Pasternak

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  • Posted on Feb 14, 2009
Jeanne Pasternak
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Red - Power light / Green - Wireless light?
I was told By AT&T the modem was bad and I needed to buy a new one.
My girlfriend had the same model and was not using it.
So I tried hers with my power cord and got the same thing.
I called AT&T back and they said her's was bad too!
Then I changed to her power cord and it now works. It is the power adapter!

Anonymous

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  • Posted on Jan 27, 2009
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The stagnant red-power indicator suggests the modem is already worn off, usually after one and half years of use. You can try changing the original power adapter with the PSP one.

Hope it helps =)

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  • 2wire Master 6,487 Answers
  • Posted on Dec 08, 2008
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That is a indication that the device is getting bad , first thing that you can do here is to reset it , by unplugging the power fro about 30 minutes and check if the light will be back to green but if still the same you can also reset the device by pressing teh reset button for 30 seconds while power is ON then if still power is red the device is already bad....

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Power Problem with 2Wire 2701HG-B

Sounds like a startup self test. All wireless devices go through a power on self test. Does it connect? You can connect to it and go online? I rarely turn mine off, only in a electrical storm.
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Whenever i turn my router on instead of the light being green its red. whats wrong with it?

Hi,

That means that the router is not getting sufficient power supply. It's either the power cord is defective or the router itself is.

Thank you for visiting FixYa!
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Sound but no picture; little red light showing instead of green led power indicator. less than two years old. original owner

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If the power light is red this is a system error.

Try to reset the router by holding and pressing the reset button for 10 seconds. Then power cycle the router.

If the power light is still red. It is possible that the router is already defective.
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After a power failure, the internet light in my router is red. I tried all the usual, switching on and off, resetting, disconnecting from phone and power line for several hours. Nothing makes the internet...

a red led usually indicates an error or defect. if removing the power for several minutes (or hours like you did) does not reset the error, then i'm afraid that you will have to replace the device completely. however, the root cause may still be found before the router. have you tried unplugging and replugging the modem as well?
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Take the modem and plug it into a GFCI outlet. You can find one in the bathroom or the kitchen.

If the power light comes on solid green and the dsl comes on red then the modem is good. Was it plugged into a power strip by the computer? If so, plug it straight into a wall outlet.

If the power light comes on solid red then the modem has hardware failure. I would contact your ISP and have them replace it if it is still underwarranty.


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Report to your ISP.
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Hi, Based on your post/description, the Siemens AP/Router is at fault. This could have been brought about by lightning, power surge, plain hardware failure or system/software error. The red status light - on indicates an error (on the firmware)(blinking during start-up or when firmware is being downloaded/updated); WAN light blinking green - data transmission to/from your ISP (it is also possible that the router is trying to download corrective software or firmware update). Suggest you let it run for sometime just in case it is really downloading/upgrading firmware. If full reset of the router doesn't correct the problem, you may have to replace the unit. Good luck and kind regards.
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The red light instead of green is an indication that theres a voltage missing or an improper voltage in the sweep or main power supplys. This should be handled by a trained service tech. Good Luck
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