Question about HTC G1

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Camera will not read SD card

Every time i try to take a photo with my new G1 it pops up with a quick message saying please insert SD card to use camera. The SD card is in there. I have tried to take it out and pop it back in then try to use it, but it still pops up with the message. What should i do?

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  • jwgoku69 Nov 05, 2008

    Swaped my original 1GB SD for a 2GB. G1 only recognizing the original 1GB.

  • Anonymous Nov 06, 2008

    sme thing here

  • Anonymous Nov 06, 2008

    its still not working

  • Anonymous Nov 12, 2008

    Looking for answers to this problem myself. Seemed to have happened after allowing update prompted by phone.

  • Anonymous Nov 13, 2008

    same prob

  • Anonymous Nov 17, 2008

    ive done a factory reset to my G1 along with every SD trick ive read. I still cannot access my camera...it still tells me to insert my SD card, its got plenty of space on it. I need some help!

  • adrianblaga Nov 20, 2008

    I cannot take any pictures... i get the same message all the time , plugged/unplugged from the PC :  please insert an sd carde before using the camera.

  • Anonymous Nov 21, 2008

    I have the same problem, mine was never plugged into a pc when I received this message, however, it took pictures prior to an update that I accepted when the phone prompted for it. Could the update have been the cause of this problem?

  • Anonymous Nov 24, 2008

    In Camera mode, SD card at times is not recognized although the SD is inserted and present. The phone must be reset (powered on and off) to get the camera to read it.

    Is there a fix on the way for this?



  • MYSHKOWEC Nov 26, 2008

    I HAVE SAME PROBLEM, ONCE I TAKE THE SD CARD OUT AND RE INSERT IT, IT WORKS AGAIN BUT IT WILL GO BACK NOT NOT READING THE CARD. NOT SURE WHAT CAUSES THIS, I THOUGHT MAYBE IT GOT KNOCKED BUT THATS NOT THE ISSUE.

  • metg1 Dec 08, 2008

    I have the same issue.  When I try to take a picture it says to insert SD card.  it works after i reseat the SD card.  But now photos are disappearing and somehow deleted off of the SD card.   I double checked card by putting it into card reader and all the files are missing from the last set of photos I took.  Help.  Do I just need a new card??  Note:  card is a 2GB sandisk

  • metg1 Dec 08, 2008

    I have same problem.  I am using old 2 GB SD from my blackberry.  Could this be the issue?  Do I need a new card?

  • babyfacekill Dec 09, 2008

    i cant get the pictures to store on the sd card pls help i can take them i press save and then when i go to look at them i cant find them?

  • Anonymous Dec 16, 2008

    what the ****? apparently its pretty common.. i returned my sd card thinking that was the problem.. i got a new one and its doing the same thing. what should we do?!

  • Anonymous Dec 18, 2008

    I have a 4gb card that was reading fine until I took it out and reinserted it. Now it does not read it no matter how I reset the phone or reseat the card. HELPPPPPP!!!!

  • Anonymous Dec 21, 2008

    Same....it just stopped working and all my pics that I have taken have nysteriously disappeared...and it happens on the day of my graduation whn I needed an extra camera.......Murphy's law I say:(

  • Anonymous Jan 26, 2009

    same here

  • ryanecologya Mar 31, 2009

    I have a 16gb sdhc card in my g1. It worked fine for taking pictures one day then the next it keeps coming up please insert sd card before using camera, i tried deleting the hidden thumbnail and it worked for one picture then immediatly said please insert sd. why????????????

  • keulspamacco Apr 07, 2009

    I have had this problem before with the voicerecorder app creating a corrupt file, which made the sdcard become unreadable. The solution then was to hook my phone up to my pc and delete the file.


    Now however, I think there is a similar problem, but when I hook up my phone, my pc only sees a few folders and not the ones I need to be at...


    Really confused here...

  • Anonymous Apr 08, 2009

    Same problem...damn this sucks. No solution seems to work. I did the factory reset as well. For me the same 4 songs keep popping up even after multiple reformats and manual deletion! WTF!

  • Anonymous Apr 10, 2009

    Error message please insert sd card before taking pictures. G1 knows there is an sd card there and knows how much space is available.

  • Anonymous Apr 13, 2009

    same here.  If it is a comercial phone, sold by T-Mo, the SD card slot is disabled.  G! phones can't add memory.  

  • lulubeastie Apr 18, 2009

    im having the same problem, everytime i try to take a picture the stupid thing says please insert sd card before using the camera, none of the solutions seem to be working either -.-x it worked fine before but i dont know what happened... this is pissing me off >.>

  • jlblakey Apr 22, 2009

    I have tried everything and cannot get the SD card to be readable. This is my THIRD G1 since November and I have had unrelated problems/faults with each one. I understand they are new and are still working out the kinks but this is crazy!

  • princessar Apr 24, 2009

    Had my phone 2 weeks and the camera worked fine, now all my pics disappeared!! and it says i must insert an sd card to take new ones!! where did my pics go and why cant i take pics! ;(

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11 Answers

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1.) Mount your camera
2.) Open your dcim folder in your camera
3.) In whatever file browser you're using (Explorer, Finder, Nautilus, etc) enable show hidden files.
4.) Remove .thumbnails folder
5.) Be sure to empty trash

See if that works.

Posted on Dec 22, 2008

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Sometimes there is a corrupt file amongst your pictures that won't let the SD card load correctly. In my case it was a Picassa image file so what i did was I mounted the G1 to my laptops usb drive, found the corrupt file ( I know its corrupt because it will not load up as a regular thumbnail) right click on it, go to properties and only checkmark Hidden file. The file now will remain hidden and your sd card will load correctly. Also after having done this the laptop showed a message that the file was corrupt I clicked on it and the message dissapeared.Also something else that alot of people don't know is that you get a smoother connection if you format your Sd card. Before doing this Backup all your information. Go to sd card drive right click on it go to properties and uncheck Quick format and your format should be Fat 32 in the window then click Start and formatting begins. After this add your backed up info to the card and you will be surprised how much smoother it loads up. Hope this solves some problems.
Vic

Posted on Jan 19, 2009

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I had this problem, and what i did was:
mount the phone through a USB to my laptop, open up the drive and first i deleted the thumbnails folder. Then i opened up each picture folder and deleted any files that wouldn't show a thumbnail as the icon in the folder. I then unmounted the phone, and ejected the SD card using the "unmount/eject sd card" button in the settings menu of the phone. Then i reinserted the SD card.
It now works fine, and it lets me take pictures again :)
There was no method to this i was just guessing at it, but it worked so it might help you guys too.

Posted on Apr 11, 2009

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You have to make sure that the micro sd card that u bought was not micro sd hc because that kind of sd card is different from the on that the g1 takes

Posted on Mar 01, 2009

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(If your not lconnected to a computer and it still does it even after rebooting and such)

I was haveing the same issue it appears to be cause by windows media player when you do a sync with the playlist the reason i reached this conclusion is right after sync had the error Deleted the music dir the WMPInfo.xml And thumbs dir (Exerything WMP put on there) and now it is reading properly

Posted on Dec 06, 2008

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I just got my phone a couple days ago and I'm experiencing the same problem. Just fixed it! When you mount the phone to the computer, a temp internet file pops up. Delete it and you should be fine. If you soft reset, the file may return.

Posted on Mar 15, 2009

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The problem is a Bad SDcard. When you replace your SDcard or remove your SDcard at anytime from the G1, make sure you go to Settings then to SDcard space and Unmount your SDcard first then you're able to remove the SDcard. I think the SDcard that comes with G1 is cheap and should be replaced upon reciept of the phone. This will fix your problems. Thanks MrG1Star.....

Posted on Dec 27, 2008

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By chance is your g1 plugged into your computer by usb.
the g1 will not recognize your sd card if it's plugged into the usb.

Posted on Nov 05, 2008

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The SD Card Slot is NOT disabled by factory. My G1 is currently having problems reading the 8gb SDHC card but its not disabled. If your pc doesnt read it you might need the hotfix from microsoft as xp and lower can only read up to 4gb SDHC by default. Google this: (Update for Windows XP (KB934428). Once I get the G1 solved I'll repost

Posted on Nov 04, 2010

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This worked wounders for me!! just mount your G1 to the computer then open the folders then click on "DCIM" directory then create a folder named "camera" (w/out cuotes) then save and unplug G1 and start camera see the magic folder take affect!!

Posted on Jun 03, 2009

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The only way i solved this was to go to settings go to the memory section and clear all the data on that card i lost all my data but al leat it workes now

Posted on May 06, 2009

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These steps are the correct steps.....T-mobile G1 technical support has not yet modify these steps or include them on the T-mobile G1 manual.

By Mariel Canjura
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