How do i get back my bigpond web account.
If you've been locked out somehow, your account may have been hacked. If you've just forgotten your password then do the following:
You can only change the password for your BigPond Email with Outlook.com (formerly Windows Live/Hotmail) via Telstra. I am recommending that you change your password for logging into My BigPond / MyAccount this will then flow through to your email account.
Go to BigPond at bigpond.com
Click on the blue 'My BigPond' tab at the top right side of the home page.
Enter in your current username and password
Change your Password.
You can also access your email online by clicking on the webmail link this will take you into BigPond Email with windows live.
Note the new brand name is now BigPond email with Outlook.com. (formerly Windows Live/Hotmail).
If you are still having difficulty I suggest you have your password reset please visit bigpond.com/help/email and select 'Password reset'.
Hope this helps...
Feb 18, 2015 |