Question about eBay Auctions

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I keep getting e,mails regarding the item i bought. i have never bought a item yet thru e,bay. it makes me wonder how safe the site is. some of the e,mails are asking me to summit update account imfor

See above problem about my account

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  • Anonymous Mar 20, 2014

    2 above items bought as xmas gift for grandchildren, they were about to be fitted

    last w/end but on testing them first neither item would work,delay in fitting was due to poor weather and bikes were not used

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Check one of those mails carefully,somewhere u'l find a link to unsubscibe,press it ant one more window opens,do as directed there and u get an acknowledgement and thats it you are done.

Posted on Oct 16, 2008

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2 Answers

How do I get my refund for a returned item


that is something you will have to take up with the seller or the company you paid for thru

Feb 03, 2015 | Ecommerce

Tip

Earn Nectar points on e-Bay and Amazon for all your purchased items


Make sure that you login to e-bay through this link in order to get your nectar points added, takes about 4 weeks but well worth the extra link into the site.

http://bit.ly/nectar_ebay

http://bit.ly/nectar_amazon

These will take you straight to the correct page you will have to login to nectar first.

Don't forget you can now use Nectar points like cash at stores like Homebase and Argos.

on Jan 19, 2010 | eBay Auctions

1 Answer

How to pay for items on ebay


When you buy an item on E-bay the seller states what forms of payment he will accept. Most sellers prefer to be paid using Pay-Pal, but will accept money orders and some will also acept personal checks. If you want to pay by money order or personal check you will have to send the seller a message (On E-Bay use "Ask Seller a question") asking for his postal address. If you mail a personal check, they probably will not ship your item until your check clears their bank.
Pay-Pal is the fastest way to pay. You will have to open a Pay-Pal account. To do this click on Pay-Pal on the E-Bay website and fill out the application.

If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please rate my solution using FixYa's "Solution Helpful" rating scale.
Best regards,
Yavacotech

Feb 27, 2011 | eBay Auctions

1 Answer

How do i return items bought ebay


Before you return, make sure you and seller agree and understand all the terms of the return. Even if you know the return policy by heart, confirm it with your seller. Make sure you know exactly what your refund or compensation will be. Most sellers do not refund shipping and handling charges, so don't ask for them, unless you believe the item has been grossly misrepresented. Even then, don't press the issue. Most sellers WILL refund your return cost if they've made a mistake. Even if the item IS misrepresented and you file a claim with PayPal, PayPal will require you to return it at YOUR expense before issuing a refund to you, so you have NOTHING TO LOSE by being polite and coorporative.

PACK YOUR RETURN SAFELY, even if your item is non-breakable. Any poorly packed item could be damaged in shipment. How would a seller know that it wasn't YOU who damaged the item and not the shipper? Even if the seller knows it was the shipper's fault, you have now given the seller the perfect opportunity to reneg on issuing a refund. You always have the option of going to eBay or PayPal for a refund, but your goal is to get your money back, and hopefully your return shipping too, so don't be hasty. In the box with the return include: your name, address and EMAIL, the eBay item number, date you purchased it, what method you used as payment, the amount you expect to be refunded to you, and how you have agreed the refund is to be issued. It makes it easier for the seller to trace and issue a refund, especialy if the seller transacts multiples of identical items.

CONTACT THE SELLER to let him/her know when the return was mailed, via what shipper, and about when it should arrive back. If there is a tracking number, provide that to your seller. If you've created a label through USPS and give USPS the seller's email, USPS will send the seller the tracking number automatically. Easier for everybody. DO NOT send back the item WITHOUT a tracking number. You don't want the seller to claim he didn't get the item back and thus refuse your refund. And if you go to PayPal for the refund, you're screwed. No tracking, means no washy.
FOLLOW-UP in the appropriate amount of time to see if the seller has received the return. If the item has been lost or delayed in shipment, it is YOUR responsibility to track it down. A short email will do: e.g. "Just checking to make sure you got those brown Ferragamo pumps, item number (xxxxxxxxxx) back. Let me know, thanks." Even if the tracking number shows the item has been returned, this is still a good idea. Some sellers get many returns a day and you don't want yours to get neglected.

Once you have received your refund, CONTACT THE SELLER to thank him/her and mention you would appreciate a positive feedback if one has not already been left. Even if you know you'll never trade with your seller again, say you look forward to doing more business. Keep stroking your seller until your glowing feedback is left. Once that's done you can go into eBay's community chat and spread the word about the seller's bad business practices, report to Safe Harbor, or anything else you feel appropriate. You goal is to GET YOUR MONEY and GLOWING FEEDBACK FIRST, before you do anything to get even.

Jan 04, 2011 | eBay Auctions

1 Answer

I have just bought 4 items from the same seller and got an invoice sent to my email address.When I click on the pay now link an error screen appears which says "sorry you've hit a speed bump please try...


dont click on links in your e-mail, go directly to e-bay, you should be able to access your messages through your "won, purchased" list. click on this, you will see your purchases and should be able to find your way from there

Oct 17, 2010 | eBay Auctions

1 Answer

I tried to purchase an item had trouble with my pay-pal password... Decided to just use credit card email said success but I don't think so... No charge in 8 days on my bill... how can I tell if this sale...


Okay, with regard to your concern, looks like you paid for the item and select to pay using Credit Card, but since the seller's Merchant credit card account is not integrated with eBay, you wasn't able to enter your credit card details and the card wasn't charged. In this case, you'll need to contact the seller first. You can actually request for their phone number so you can get an immediate response. You can ask the seller to process the credit card payment. You'll give yoour card details over the phone, make sure that the seller is a trusted eBayer, you can tell that by looking and reviewing his Feedback profile. Hope this helps!

Here are the steps on how to request for the seller's phone number:

1. Please click on the Advanced Search link on the top right hand side of the page.
2. Then on the left hand side of this page, under members, please click on 'Find Contact Information'.
3. In the Contact Info section on that page, type in your trading partners User ID and the item number.

Jul 17, 2010 | eBay Auctions

1 Answer

Double billing. I advertized an item on e.bay


with regard to that you need to contact eBay billing department so that they can explain it to you.

here's the billing chat link:

https://cschatlb-na.corp.ebay.com/chat.asp?profile=14

or you can find eBay's number using the links below:
http://www.ebayphonenumber.net/
http://inter800.com/cgi-bin/kwd800

cheers!

Oct 17, 2009 | eBay Ecommerce

1 Answer

E-bay page not working properly


Hey,

This seems to be a problem on your computer, I think you will have to get someone to look at it to see what the problem is, I can't really say over the internet what it is, I could guess.


Let me know if you need anything else.


Thanks,
Ekse

Feb 20, 2009 | eBay Auctions

5 Answers

Is this a lajit case id VPP 65B4T138L3W13


Send an email to eBay SafeHarbor
Investigations Team:

rswebhelp@ebay.com

Jan 26, 2009 | eBay Auctions

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