Question about Computers & Internet
it sounds like a codec problem. you need to check what file type your camera is storing the files onto the disk. right click the disk right click a chapter and select the properties option then make a note of the file type mpeg 2 or mp4 or avi etc. next find out if pe supports that file type (should be in the manual some where) and if it doesn't the codec may be downloadable from adobe support, also make sure the data code function is switched on on your camera as this is how the software sees the chapters (again should be in the camcorder manual) another option is to try pinnacle studio software as its a lot easier to use and i have never had a problem with it. you can pick one up on e bay for about a tenner (version 8 will be good enough)
hope this helps
Posted on Sep 26, 2008
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Posted on Jan 02, 2017
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