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Hello there, i just owned a brand new Asus T100 for 2 days and today on the 3rd day after purchasing, i faced problems during boot/start up where the laptop gets frozen on the Asus logo screen.
I tried holding down the power button for 10 seconds and turned it on again. It ran a series of windows software updates before the start up, then after all software updates have been completed, the laptop resumed to freeze at the Asus logo screen again. I tried holding the power button for 10 secs followed by holding the power button and volume up button at the same time, to get into automatic repair/repair mode. THIS HELPS, get into the repair mode!
To cut it short, i tried the other advanced options as well as the restart button in the repair mode but to no avail. After carefully reading the different options in the 'advanced options' in repair mode... Here's what worked for me:
1) If you're stuck at the Asus logo screen which doesn't seem to boot for ages or at least 10 minutes, hold down the power button for 10 seconds and let the screen turn black. (I did this with my charger plugged in, not too sure if it matters)
2) Count to 10 seconds. Switch the laptop on by HOLDING THE POWER BUTTON + VOLUME UP BUTTON at the same time. This will send the laptop into an 'automatic repair', followed by a 'diagnosing this PC' and after which you will see a blue screen which is the repair mode.
3) On the blue screen you will see 2 buttons, 'Restart' and 'Advanced Options'. Click on 'Advanced Options'. (DO NOT CLICK RESTART, it does nothing as you will get stuck again at the logo screen)
4) After clicking 'Advanced Options', click 'Advanced ....' (i forgot what exactly) and click 'STARTUP REPAIR'. This is the crucial part.Then follow whatever the system promts you.
5) Afterwards, it will attempt to repair your system then lead you back to the logo screen for startup.
6) Wait a few minutes and you should be able to get to your login screen as usual.
Hope this helps. I chanced upon it by guessing which would actually help me.
Try this site scroll down a bit:http://www.insidemylaptop.com/how-to-disassemble-asus-ux50v-laptop/ Have you tried to do a system restore? Maybe a "Cold Start", remove the AC plug, remove the AC plug, hold doen the on/off button for 10 seconds, replace battery, plug into AC outlet, re-boot. If that fails try again this time repeatedly tapping the F-8 key so you have options to restore/recovery etc.
Restart your computer During the boot process you will see on the screen to press a certain key to enter setup usually the Delete or F2 key this will vary depending on your computer and operating system Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaultsor load optimized defaults press escape then press f10 to save to cmos to restart hope this helps
When the asus logo comes up press F2 that should take you in the bios screen, check bottom left of logo for the F key number that is assigned for bios to be sure.
Hello yuvarajds, Have you get rid of the problem. I am also facing the same problem getting Asus logo only. Please Suggest me solution if you found for your phone. Mukesh
This just happened to me today. My notebook is the same model. I was logging into a game and all of a sudden it blue screened. After that every time I restarted it would go to the Asus logo screen (I think that's what is referred to as the splash screen but could be wrong). No keys worked. Nothing I could do. So, I called Asus and they had me unplug the power, take out the battery and hold down the power button for 10 seconds. Now it's fine. Apparently it just needed to be reset. I hope that helps. Good luck.
Same problem here with my wife's Asus laptop. Called Asus and they said to unplug charger, remove the battery in the back, hold down the power button for 10 seconds. Then, replace battery, then charger, then press the power button and wait for startup. First time it got stuck at the windows loading bar screen for like 5 min. which is abnormal. Did a hard power down (press and hold power button til it shuts off) then restarted again. That time it worked and all is well so far. Could have been due to a static charge as she was on our couch with our dog backing up movies so charge might have entered through the CD/DVD drive opening. (?) Not sure, but if you are sitting on a static-prone couch with your laptop its probably best to sit on top of a bounce sheet.
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