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- Install the HTC active sync - Connect your HTC Touch sync the contact with outlook - Then install Blackberry Desktop Manager. - Sync the Blackberry with outlook
Although Microsoft seem to be having issues with the connection of HTC's to their software and their help department doesn't appear to be much help.
If you already have the software installed. Try uninstalling and downloading fresh copies and re-install.
Also make sure you clear your partnerships in your phone as HTC only allow 2 sync partnerships.
Active sync is for windows XP and HTC Touch Viva... you can look up www.microsoft.com for the Microsoft Mobile Device center... using this you will be able to back up and restore data.
hey.. hey.. if ur using Vista, then there is no need of Active Sync!! Go to Control Panel and check the Sync Center. This will help you in connectin your device to your PC.
by what i have seen when i have that problem i have deleted the partnership from active sync and then recreated the partnership, be sure that you have all your info backed up though because it will wipe it all off. That should help if not let me know
A handy altrnative which wont sync but lets you access the phone as a hard drive (most useful if at a mates house for example) is wm5storage which you install on the phone but you will need active sync or a card reader to install can be found here or here
and a discussion here
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