Tip & How-To about Computers & Internet

My USB 'whatever' does not work

This not is not for USB flash drives, microphones, mice, anything that does NOT have an install disc at the time of purchase.

Most USB issues are caused by installing a USB device BEFORE you install the driver disk.
In all cases, if there is a driver disk, insert the disk first and wait for the install program to ask for the device. Then plug it in.

If you have done the faux pas above, all the installs in the world will not fix it. You MUST remove the USB driver. Use Device Manager. In XP, this is found by right clicking my computer and selecting properties. In properties select the hardware tab and choose 'Device Manager'.

Stop here. If you have no idea what I wrote, review 'Device Manager' on the Windows Website or ask a KNOWLEDGABLE friend for help. See http://support.microsoft.com/kb/310123.

Now, select the USB device, while it is plugged in to the USB port, and right click. Select 'Uninstall'. Remove your USB device when device manager is done.

Close Device manager and all the other windows. Start your USB install from scratch, without the USB plugged in untill the install asks or completes.
I have ALWAYS had succesfull installs with this method.

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I hope this helps.
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