I would say your window is off track. You will need to remove the panel to get to it. The screws to the panel are probably in the corners. Take the panel off, should just be 4-5 screws. You will have to remove any plastic and foam inside the door to get to the window. Once removed, you should have access to the window track. If you have a question, let me know. I am here to help. Thanks for choosing FixYa.
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