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  • 566 Answers

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Zojirushi... | Answered on Jun 01, 2020

I have zojirushi 4L (model: CD-LCC). I noticed that the bottom of the pot have some stain which are looked like "corrosion". What should I do? How to remove it? Please help.

Thank you

Zojirushi 5L... | Answered on Mar 04, 2020

hygiene is an important thing first the cooker may say you can save it but frankly I take my cooked rice and put it in Tupperware and place it in the fridge, bacteria will grow in a warm environment no matter how tight the lid is on. next the unit will have to be washed and then sterilized with bleach water. then let it sit for more than 10 days to dry you should be ok after that but please save your food in the fridge a microwave will warm a bowl in about 30 seconds.

Zojirushi... | Answered on Feb 25, 2020

Our rice cooker would keep the rice from spoiling for about two years and then all of a sudden it wouldn't keep for even 12 hours before the "spoiling" smell would be present. I tried really washing every washable part and even did an alcohol wipedown in case it was a bacterial or something, but nothing worked. I liked the cooker before this started happening, but don't want to buy another one because it is so expensive. When I was in Japan, there are some REALLY good ones that would monitor the moisture level and want one of those, but will have to live with what is available here. Anyone got a solution?

Zojirushi... | Answered on Feb 25, 2020

ooo girl i dont know what to tell you

Zojirushi... | Answered on Dec 30, 2019

Take the bread pan out of the machine and see if you can rotate the paddle by hand. If you can't then the sealed bearing on the bottom of the pan is frozen and you need a new bread pan. If it turns freely keep the pan out of the machine and start a kneading cycle. Look through the lid window to see if the motor shaft is turning. If not, the belt has slipped off the pulley or it has snapped. Hank

Zojirushi... | Answered on Sep 04, 2019

  • $6.72
  • Part #: ZOJ6-NYC-P150

Zojirushi... | Answered on May 12, 2019

Hi Franzmail,

Do I understand that you're looking for a hardcopy booklet, rather than a print-out?

Here's their contact info so you can call them and ask for one to be mailed to you.

Zojirushi Customer Service Department

800-733-6270, M-F, 8:00 a.m. to 5:00 p.m. PST.

Also here's a TinyURL for the download page, just so you have it.


If I can be of further assistance, let me know. If this solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,


Zojirushi... | Answered on Apr 18, 2019

  • Open fuse
  • Heating element failure
  • Control circuit failure

Zojirushi... | Answered on Feb 19, 2019

This typically happens when the inside of the cooker where the bowl rests is dirty, or when the bottom of the bowl is dirty. Make sure they are clean and that the center button inside the cooker moves up and down freely.

Zojirushi... | Answered on Jan 18, 2019

It should pull out easily.

Please refer to your manual. If you do not have a manual you can download one from the Zojirushi website under Support ' Instruction Manuals. Select your product type and then model number from the list.

Zojirushi... | Answered on Jan 18, 2019

Make sure the bottom of the bowl and the inside of the cooker itself where the bowl rests are clean. If they are not the cooker will think the rice is cooked when it is not.

Zojirushi... | Answered on Jan 18, 2019

http://www.wikihow.com/Cook-Rice-in-a-Rice-Cooker This website has detailed instruction on using a rice cooker.

Zojirushi... | Answered on Jan 18, 2019

Unfortunately the product is discontinued and replacement bowls are no longer available. The part number for the bowl you need is "B151". I need one myself, and searched for one but did not find it anywhere. Don't waste money buying other bowls because they will not work properly, even if they seem to fit.

Zojirushi... | Answered on Jan 18, 2019

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